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At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

We are seeking a skilled **Content Author** with hands-on **Adobe Experience Manager (AEM)** experience to join our team. As an AEM Content Author, you play a critical role in creating and managing content within the AEM platform for U.S. Bank, supporting our websites. You will collaborate with various stakeholders, including marketing teams, designers, and developers, to ensure the delivery of high-quality and engaging content across digital channels.

The AEM Content Author works with one of our 130 financial product teams alongside their UX team members, backend developers, and QA partners to fulfill their authoring needs to create, update, and test new pages for various projects. It is very important to work efficiently to produce pages ready to publish. Strong ability to fit into our culture of fast-moving teams who collaborate remotely and mainly communicate through video conference and chats is very important to be successful. AEM Authors assigned to product teams need to be patient and tactful as they advocate for best practices related to AEM and U.S Bank’s design guidelines. This role requires excellent attention to detail and technical skills, and the ability to work in a fast-paced environment.

Qualifications

+ Bachelor's degree, or 6+ years equivalent work experience

+ Proven experience (at least 2 years) as an AEM Content Author or similar role using Adobe Experience Manager (AEM 6.3 - 6.5 or Cloud) and its authoring tools

+ Advanced knowledge of AEM best practices such as page property configuration, version control, and digital asset management (DAM)

+ Strong understanding of web content management systems, HTML, CSS

+ Demonstrated understanding of information architecture, interactive design principles, accessibility (A11y)

+ Strong understanding of WCAG 2.1 AA considerations

+ Ability to work collaboratively across a wide range of stakeholders in a fast-paced, deadline-driven environment

+ Strong communication, collaboration, and problem-solving skills.

+ Basic knowledge of UI design

Essential Job Duties & Responsibilities

+ Create, edit, and publish content within the Adobe Experience Manager (AEM) platform, ensuring accuracy, consistency, and adherence to brand guidelines.

+ Utilize AEM tools and features to author, manage, and update web pages, landing pages, digital assets, and multimedia content.

+ Leverage AEM functionality such as components, templates, and workflows to streamline content creation and publishing processes.

+ Work closely with marketing teams, designers, developers, and other stakeholders to understand content requirements and ensure alignment with overall digital strategies.

+ Communicate effectively with team members and stakeholders to provide updates on content development and address any concerns or challenges.

+ Support content migration activities as assigned, supporting larger website development and migration projects

+ Provide training and author support to client authors and administrators

+ Champion content management best practices by establishing standardized processes and documentation to ensure consistency, efficiency and scalability in content creation and management

+ Drive innovation by identifying opportunities to leverage emerging trends and tools to enhance our content management abilities.

+ Perform quality control checks on authored content and remediate issues

+ Troubleshoot defects and lead efforts to proactively identify and resolve content issues, maintaining a seamless user experience.

_The role offers a hub schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days._

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

+ Healthcare (medical, dental, vision)

+ Basic term and optional term life insurance

+ Short-term and long-term disability

+ Pregnancy disability and parental leave

+ 401(k) and employer-funded retirement plan

+ Paid vacation (from two to five weeks depending on salary grade and tenure)

+ Up to 11 paid holiday opportunities

+ Adoption assistance

+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

E-Verify

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $81,515.00 - $95,900.00 - $105,490.00

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.