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Crothall Healthcare

Salary: $85,000-$90,000

Other Forms of Compensation:

Pay Grade: 14

Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at www.Crothall.com.

Job Summary

Responsible for a range of process improvement and process management activities. Activities include planning, performing, and implementing process improvement initiatives, in addition to ownership of operational processes. These initiatives may represent one portion of a larger project or may represent a stand-alone initiative or function within a work group or department. Process management functions may include data gathering and analysis, standard methodology research, process mapping, developing and recommending alternatives for improvement, developing performance metrics, obtaining leadership or stakeholder agreement, implementing improvements, and supervising post-process improvement initiative performance to updated standards. Activities are undertaken and completed in support of organizational goals and are accountable for providing business process solutions to meet internal and external customer expectations. May apply Lean/Six Sigma processes and concepts to lead process improvement initiatives. Partners with management, project champions, and process owners to complete the project and deliver results.

Job description

Data Analysis: Identifies sources for, gathers and analyzes data relevant to processes.

+ Support the EVS department with multiple metric and data information

+ Ability to use and assist in DMAIC approaches to improve overall efficiency of EVS department (Define, Measure, Analyze, Improve, Control)

+ Implementation of various software platforms related to the cleaning industry

+ Special project spreadsheets as needed for tracking and/or compliance

+ Makes recommendations on appropriate solutions based on research; may select from alternatives presented.

+ Helps define standards and methods.

+ Process Recommendations: Determines process recommendation documents, including presentations, process maps, supporting metrics, business requirements and related impact analyses for complex processes or for portions of larger or inter-related processes.

+ May apply Lean/Six Sigma concepts and techniques to process improvement initiatives, including completing Lean/Six Sigma analyses and tasks.

+ Shares accountability for realization of results with process owners and may present recommendations to stakeholders and process owners.

+ Performance Management &Control: Defines, develops and evaluates performance metrics to establish process success, and may participate in working with multiple stakeholders, often with opposing/conflicting objectives, to ensure cohesive and reachable measures of success.

+ Reviews data post- implementation to measure success; participates in defining standards of improvement success.

Basic Qualifications: Experience

+ Minimum four years of process improvement, change management, or related business experience.

+ Bachelor's degree OR four (4) years of experience in a directly related field.

+ High School Diploma or General Education Development (GED) required.

+ Lean/Six Sigma Green Belt Certification preferred.

+ Broad knowledge of process improvement methodologies.

+ Must be able to work in a Labor/Management Partnership environment. (If Union environment)

Apply to Crothall today!

Crothall is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Associates at Crothall are offered many fantastic benefits.

+ Medical

+ Dental

+ Vision

+ Life Insurance/ AD

+ Disability Insurance

+ Retirement Plan

+ Flexible Time Off

+ Holiday Time Off (varies by site/state)

+ Associate Shopping Program

+ Health and Wellness Programs

+ Discount Marketplace

+ Identity Theft Protection

+ Pet Insurance

+ Commuter Benefits

+ Employee Assistance Program

+ Flexible Spending Accounts (FSAs)

+ Paid Parental Leave

+ Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_Crothall.pdf) for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

Crothall maintains a drug-free workplace.

Req ID: 1421301

Crothall Healthcare

TRISHA SOMMERNESS

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