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Job Title: SCITES – VTC Technician III

Required Clearance:   TS with SCI Eligibility – can start with SECRET clearance

Certifications:   8570 IAT Level II

Required Education:  Associate ’s Degree in a related technical discipline or commensurate level of experience based on position level

Required Experience:  2 Years

Position Description:

Exeter is looking for a Video Teleconference Technician to work out of U.S. SOUTHCOM in Doral FL . Successful candidate will p rovide Scheduling, initiating and monitoring of VTC sessions .

Primary Responsibilities:

+ VTC schedulers/technicians require excellent problem-solving and customer service skills, as well as thorough knowledge of VTC hardware, software and network connections

+ VTC schedulers/technicians must have expertise in scheduling VTC sessions in VTC bridges, as well as hands-on experience with debugging the interoperation of VTC bridges and end points

+ Duties include:

+ Review OF VTC user request, schedule and manage VTC sessions

+ Provide pre-conference testing and setup for video teleconferences and/or meetings

+ Ensure full interoperability and a seamless connection between all internal and external systems to include, but not limited to, DISN Video Services - Global (DVS-G), NIPRNET, SIPRNET, and JWICS

+ Installing, configuring, and maintaining VTC endpoints , to include software upgrades, configuring of systems and troubleshooting

+ Provide technical support and training to end-users

Required Qualifications:

+ TS with SCI Eligibility – can start with SECRET clearance

+ Associate ’s Degree in a related technical discipline or commensurate level of experience based on position level

+ 8570 IAT Level II

Desired Qualifications /Experience :

+ Systems Administration or Network Engineer background a plus

+ Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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