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Details

+ **Department:** AMG Administration

+ **Schedule:** FT, Monday-Friday, 8am-5pm

+ **Hospital:** Ascension St. John

+ **Location:** Tulsa, OK

Benefits

Paid time off (PTO)

Various health insurance options & wellness plans

Retirement benefits including employer match plans

Long-term & short-term disability

Employee assistance programs (EAP)

Parental leave & adoption assistance

Tuition reimbursement

Ways to give back to your community

_Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer._

Responsibilities

Develop and implement policies, procedures and strategies related to the physician practice operations.

+ Develop goals, plans and standards consistent with clinical, administrative, legal and ethical requirements/objectives of the organization.

+ Plan, organize and direct all activities related to staffing, including hiring, orienting, evaluating, disciplinary actions and continuing education initiatives.

+ Prepare operational and departmental budgets and ensure compliance with allocated funding.

+ Coordinate and direct internal/external audits.

+ Direct and evaluate practice activities to achieve performance and quality control objectives

Requirements

Education:

+ High School diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management.

Additional Preferences

+ Master's degree (MHA, MBA or MPH) or enrollment in an advanced degree program strongly preferred

+ Minimum of 5 years of progressive leadership experience in health-care operations, preferably in a hospital or clinic setting

+ Experience with value-based care models, patient access strategies, quality improvement, or multi-site operational oversight

+ Excellent verbal and written communication skills, with the ability to engage stakeholders across all levels of the organization

+ Health-care operations expertise with a deep understanding of ambulatory or acute care clinic work-flows, staffing models, patient flow, and provider support

+ **Strategic leadership** skills/experience with proven ability to develop and implement operational strategies that align with organizational goals, improve efficiency, and drive measurable outcomes

+ **People Leadership** skills with a strong background in leading multidisciplinary teams, coaching leaders, managing performance, and fostering a culture of accountability and engagement

+ **Change management** skills with the demonstrated ability to lead teams through change, including standardization, growth initiatives, and cultural transformation

+ Strong analytical thinking skills. Must be comfortable with data, financial reports, and KPIs to assess performance and drive continuous improvement.

+ **Patient-Centered** focus with the commitment to enhancing the patient experience through quality initiatives, access improvements, and service excellence.

****** This is a full-time leadership role that requires flexibility beyond a traditional 8 a.m. to 5 p.m. schedule. The Director of Operations must be available to support clinic operations, address urgent issues as they arise, and attend early morning or occasional evening meetings. While typical business hours apply, the nature of this role may occasionally require extended hours to meet organizational needs and support our clinic teams effectively.

Why Join Our Team

Ascension St. John has been serving Northeast Oklahoma with compassionate, personalized care since 1926. Join more than 7,000 associates and find a rewarding healthcare career at one of our 6 hospitals and numerous other sites of care. When you join our care teams, you join a team dedicated to providing spiritually centered, holistic care which sustains and improves the health of the communities we serve.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Equal Employment Opportunity Employer

Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRightsSp\_10\_20.pdf) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify\_Participation\_Poster\_ES.pdf)