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Job Description:

Seeking a Clinic Care Technician to serve in Essentia Health's ENT practice at our South University Clinic in Fargo, North Dakota. This CNA or PCT works 40 hours weekly, 8 am to 5 pm, Monday through Friday. No weekend, holiday, or on-call rotations are required. This position requires great customer service skills and the ability to follow directions and perform tasks within the scope of the role.

Education Qualifications:

+ No educational requirements.

About Essentia Health:

We are a top-rated employer offering work-life balance, long term career stability, opportunities for growth, and work you can be passionate about! Our mission guides us every day: We are called to make a healthy difference in people’s lives. This calling resonates deeply for our caregivers and our colleagues working behind the scenes, who all bring high-quality, compassionate care to the patients we are privileged to serve. We are like nowhere else: https://vimeo.com/284233541

What You'll Do:

The Clinic Care Technician is primarily responsible for providing assistance with daily patient flow in the clinic setting. These duties may include greeting and rooming patients, obtaining vital signs, documenting in patient chart, stocking, and cleaning exam room, ordering and maintaining clinic supplies, assisting with clerical duties, and all other duties as assigned. This position may float to support other areas as assigned. Key responsibilities include:

• Supports and assists providers and clinical staff with administrative and select patient care tasks

• Supports patient scheduling and work queue needs as assigned

• Follows up on no-shows and works with providers to review and approve add-ons

• Greets patients, supports virtual visits, completes identification verification, height, weight and obtains vitals

• Chaperones exams as needed

• Administers questionnaires and documents in electronic medical record

• May perform limited patient care tasks based on training

• Processes incoming mail, scans, copies, and faxes as needed, prints and updates forms, answers internal phone calls, and may place office supply orders

Employees scheduled 20+ hours weekly enjoy these benefits:

• Health Insurance and HSA or FSA accounts

• Dental and Vision insurances

• Supplemental insurances- critical illness, accident, & hospital indemnity

• Paid short-term disability, long-term disability, and basic life insurance

• Supplemental Life and Accidental Death & Dismemberment insurance

• Tuition Reimbursement

• PTO accrual and 7 paid holidays per year

• Paid parental leave after one year (24+ hours weekly required)

• Adoption assistance after one year (24+ hours weekly required)

• Bereavement & Jury Duty (all regularly scheduled employees)

All employees, including casual, enjoy these benefits:

• Take Charge (employee wellness program)

• Guidance Resources (free confidential counseling)

• Employee discount program

• 401(k) retirement account (traditional & Roth)

• 401(k) matching & discretionary contributions (subject to service requirements)

Licensure/Certification Qualifications:

+ Basic Life Support (BLS) certification within 30 days of hire.

+ Experience with healthcare, electronic medical records, and medical terminology is preferred.

+ Registration as a CNA or NA with the state of North Dakota is preferred.

Employee Benefits at Essentia Health*: Health Coverage: Medical, dental, vision, life and disability insurance, plus supplemental health benefit options to ensure employees' well-being.Retirement Savings Plans: 401(k) with employer contributions to support long-term financial security.Professional Development: Opportunities for career growth through training, tuition reimbursement, and educational programs.Work-Life Balance: Flexible scheduling, time off, holidays, and personal leave to help employees manage their professional and personal lives.Employee Wellness Programs: Initiatives focused on physical, mental, and emotional health, including fitness memberships, counseling services, and wellness activities.*Eligibility for Essentia Health’s benefit programs vary. Please refer to the benefit summary provided to you, or contact our HR Service Center at (218) 576-0000 for more information.

**Job Location:** South University Clinic

**Shift Rotation:** Day Rotation (United States of America)

**Shift Start/End:** 8 am/5 pm

**Hours Per Pay Period:** 80

**Compensation Range:** $15.79 - $23.69 / hour

**FTE:** 1

**Weekends:** No

It is our policy to afford EEO to all individuals, regardless of race, religion, color, sex, pregnancy, gender identity, national origin, age, disability, family medical history, genetic information, sexual orientation, marital status, military service or veteran status, culture, socio-economic status, status with regard to public assistance, and other factors not related to qualifications, including employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or membership or activity in a local human rights commission, or any other category as defined by law.