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Intake Coordinator-RN (LHTC)

Full Time

Rochester, NY, US

Requisition ID: 1609

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Salary Range: $30.00 To $38.30 (USD) Hourly

Intake Coordinator-RN

SUPERVISORY POSITION

JOB TITLE: Intake Coordinator- RN/ Evening

DEPARTMENT/PROGRAM: Medical Services

SUPERVISOR: Nurse Manager/Health Coordinator

PAY GRADE: 82

FLSA STATUS: NON EXEMPT

JOB SUMMARY:

Under the general direction of the Nurse Manager, the Intake Coordinator-RN is a Registered Nurse who will assist in supervising Clinical Aides (as needed in absence of Lead Clinical Aide). In addition to supervision, the Intake Coordinator-RN will manage and direct the intake and admissions process during primarily evening hours. The Intake Coordinator-RN medically and psychiatrically triages and admits new clients who are appropriate for a medically supervised withdrawal detox or inpatient rehab bed. The Intake Coordinator-RN works with all disciplines to promote positive medical outcomes. The Intake Coordinator-RN will demonstrate and be accountable to the Agencies Mission, Vision, Values, Guiding Principles and Strategic Plan.

ESSENTIAL FUNCTIONS:

+ Exercises full compliance with the Agency’s Code of Conduct, all Agency Policies and Procedures.

+ Maintains confidentiality and security for all client and staff related materials and/or records.

+ Is responsible assisting in the supervision of the clinical aide team.

+ Oversees the intake process working with the health coordinator, providers, director of LHTC and administrative team, including billing and utilization review.

+ Triages potential admissions and when needed assists in providing alternative appropriate referrals.

+ Conducts client admissions meeting regulatory requirements.

+ Trains and guides other nurses in the admission process.

+ Participates in the on-call rotation to cover nursing needs.

+ The Intake Coordinator-RN may stand in for the nurse manager/Lead RN when they are not available to ensure the continued operation of the nursing department.

+ The position will share on call duties with Nurse Manager and Senior Director of Nursing and Inpatient Services

+ Under the general supervision of the Nurse Manager/Health Coordinator, the Intake Coordinator-RN may be additionally responsible for the monitoring, treatment and safety of individuals aged 16+ receiving medically supervised treatment for substance use withdrawal.

+ Takes temperature, pulse, blood pressure, and other vital signs to detect deviations from normal and assess the condition of patient, and/or monitors unlicensed staff in obtaining vital signs as directed.

+ Accurately transcribes provider orders in accordance with written policy.

+ Communicates with pharmacy staff to obtain medications, conducting prior authorizations as needed to ensure continued care.

+ Assesses acute symptoms of withdrawal, psychiatric status, and/or medical needs. Accurately documents assessments, and effectively communicates nursing assessments to the interdisciplinary treatment team including medical and psychiatric providers.

+ Obtains a full nursing assessment and history, accurately documenting findings and communicating acute needs to the treatment team.

+ Assists in the behavioral management of patients which include verbal redirection and active listening. Functions as a role model to reinforce the development of adaptive behaviors.

+ Implements crisis management techniques to de-escalate clients.

+ Utilizes compassionate therapeutic intervention to assist patients in regaining or improving coping skills.

+ Provides appropriate level of patient education to improve client’s, and their families, level of understanding regarding illness, treatment, patient rights and responsibilities, and the acquisition of adaptive coping behaviors.

+ Provides special attention/monitoring of those patients at risk for suicidal behaviors or leaving against medical advice.

MINIMUM QUALIFICATIONS:

+ NYS Registered Nurse license

+ Bachelor degree preferred

+ At least 3 years of experience as a Registered Nurse

+ At least 2 years of experience working in direct care of clients with substance use disorder; psychiatric background a plus

+ 1 year in a supervisory role preferred

+ Knowledge of medication assisted treatment

+ Ability to establish effective working relationships with other staff, clients and referral sources.

+ Maintain compassion and empathy as well as clear boundaries with clients under the influence of alcohol and other drugs.

POSITION SPECIFICS:

Skills:

CPR/First Aid, BLS Certified

Narcan training a plus

Physical Demands:

+ Standing/Walking: Standing and walking is required for the majority of time spent on campus. Nurses must be able to walk around campus throughout shift (including hills, stairs, and inclement weather conditions)

+ Lifting: Regular lifting of medical supplies, medications, patient supplies, and patient charts, all weighing up to twenty pounds is required.

+ Bending: Bending is required when administering patient care. One must be able to bend to touch the floor to remove environmental hazards.

Kneeling: Squatting is required when operating medical equipment and performing aspects of patient care, such as CPR

COMPETENCIES:

Leading Self

+ Character and Courage (Integrity and Trust)

+ Do the right thing, because it is the right thing, even when no one is looking. Truth to Power.

+ Customer Focus

+ Build positive relationships through communication and collaborative problem solving.

+ Commitment to Diversity, Inclusion, Justice and Equity

+ Believe in the dignity and humanity of all people to reach their full potential.

Leading Others

+ Process Management

+ Develop and monitor processes and organize resources to achieve desired results.

+ Develop Self and Others

+ Continually develop self and others capabilities to attain the highest level of performance possible.

+ Managerial Courage

+ Make difficult decisions, own those decisions, and have difficult conversations, all in the best interest of the agency.