-
VTC Sr. Engineer
- General Dynamics Information Technology (Washington, DC)
-
**Req ID:** RQ193291
**Type of Requisition:** Regular
**Clearance Level Must Be Able to Obtain:** None
**Public Trust/Other Required:** None
**Job Family:** Telecommunications
Skills:
Communication,Telecommunication Systems,Teleconferencing Systems,Troubleshooting,Video Teleconferencing (VTC)
Certifications:
Crestron Certified Audio Technician - Crestron Technical Institute, TesiraFORTE - BIAMP, DigitalMedia Certified Designer 4K - Crestron, Extron Control Professional - Extron, Crestron Certified Programmer - Crestron, CCNA - Cisco
Experience:
15 + years of related experience
US Citizenship Required:
Yes
Job Description:
+ Responsible for the design and development of Video Conferencing systems.
+ Responsible for the installation, configuration, and maintenance of worldwide Voice and Video Conferencing System
+ Responsible for the installation of operating system and security patches.
+ Responsible for assessing the applicability of vulnerabilities and maintain security compliance of the Voice and Video Conferencing System.
+ Provide support for customer scheduled and unplanned outages, regardless of scale and impact.
+ Serve as the point of escalation support for Tier 1 and Tier 2 technicians across all communication platforms.
+ Provides expert level analysis of voice, video, and integration with data communications networks, including planning, designing, evaluating, selecting, and upgrading operating systems and protocol suites.
+ Plans and configures systems for user environments.
+ Supports the acquisition of hardware and software as well as subcontractor services as needed.
+ Provides guidance and work leadership to less-experienced VC/UC personnel and may have supervisory responsibilities.
+ Maintains current knowledge of relevant technology as assigned.
+ Participates in special projects as required.
+ Meet with various customers to determine strategic video and collaboration needs
+ Maintain proper documentation of systems configurations, to include drawings and standard operating procedures
+ Review reports and logs for problems and identify appropriate solutions to include developing work flow for lower tier support levels
+ Provide primary and backup support in maintenance of Video hardware and software
+ Demonstrated ability to prepare designs, diagrams and documentation for multiple audiences including federal customer leadership, contractors, and business partners. Create project plans and presentations for executive level management, and technical working diagrams and checklists for operations staff. Develop technical and non-technical standard operating procedures. Submit Change Control Proposals (CCP) for the CAB (Change Approval Board).
+ Develop and update technical documentation (network architecture text and diagrams, security plan controls annex and risk assessment, etc.) in support of certification and accreditation for the network.
+ Assist and lead problem resolution activities, coordinating with vendors, tracking and escalating trouble tickets, identify and implement service restoration workarounds, perform root cause analysis, and interface with customers at all levels to report status and lessons learned.
+ Must have excellent problem-solving
+ Requires DOE Q or TS level clearance
+ Subject to Random drug screening
+ This position is onsite without the flexibility for telework
+ Requires 10-25% travel
DESIRED QUALIFICATIONS: BA/BS (or equivalent experience), 15+ years of experience
Education
Bachelors Degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
Skills:
VTC Engineer
Transform technology into opportunity as a Network Engineer – Video Teleconferencing (VTC) Tech with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a Network Engineer – VTC Tech you will help ensure today is safe and tomorrow is smarter. Our work depends on a Network Engineer – VTC Tech joining our team to evolve and maintain network infrastructure for the Department of Energy, National Nuclear Security Administration.
+ Experience in Voice and Video Engineering, Infrastructure including
+ Design, Maintenance, Support, Deployment, Implementation, Systems Engineering.
+ VCS
+ Streaming Video
+ Tandberg and Cisco Video devices including end points and Mutli-point Control Units (MCU)s.
+ Crestron and Codex VTC units
+ Microsoft Teams and other Collaboration tools (Webex)
+ Should have a strong background with Cisco Meeting Server, VQ Conference Manager, Cisco Unified Communications Manager, and/or Microsoft Skype for Business
+ Must have managed virtualized applications or have knowledge of how to manage virtualized applications
+ Programming Languages like SIMPL, SIMPL+ desired
The likely salary range for this position is $136,000 - $184,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
Join our Talent Community to stay up to date on our career opportunities and events at https://gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
-
Recent Jobs
-
VTC Sr. Engineer
- General Dynamics Information Technology (Washington, DC)
-
RF Antenna and Radome Design Engineer II
- Raytheon (Tucson, AZ)
-
Student Assistant (Work Study) - Graphic Design
- Stephen F. Austin State University (Nacogdoches, TX)
-
Senior Guidewire Developer (ClaimCenter)
- TEKsystems (Erie, PA)