• Patient Coordinator, School of Dental Medicine,…

    Boston University (Boston, MA)


    PATIENT COORDINATOR, School of Dental Medicine, Clinical Affairs

    Job Description

    PATIENT COORDINATOR, School of Dental Medicine, Clinical Affairs

     

    Category

     

    Boston University Medical Campus --> Research

     

    Job Location

     

    BOSTON, MA, United States

     

    Tracking Code

     

    25500298910502

     

    Posted Date

     

    5/2/2025

     

    Salary Grade

     

    Grade 44

    Position Type

    Full-Time/Regular

     

    Reporting directly to the Clinic Practice Manager, the Patient Coordinator in working as part of the team within the Group Practice Model ensures excellent customer service for both patients and students. This position strives to make each phase of the patient treatment a very positive experience from initial phone call on through the completion of the dental treatment care. Provides support in the function of scheduling patient appointments, updating patient information, payment collections, billing inquiries, answer the telephone, run reports, and overall support to the Group Practice Team with their patient care management.

     

    The Patient Coordinator will act as the primary point of contact for patients within the Group Practice. Responsibilities include but are not limited to: providing support to student providers by contacting patients and booking all patient appointments; assist student providers and patients with patient questions and concerns escalating unresolved issues to Practice Manager or Practice Leader; answering calls including voicemails and responding to patient emails. The Patient Coordinator is responsible to perform patient check-in and check-out duties including updating patient demographics, updating patient insurance information, verify consent, verify signed treatment plan, accept payment, book follow-up appointment if needed, collect outstanding balance resulting from appointment, process bills/invoices, and provide patient with a walk-out statement.

    Required Skills

    + High school diploma required

    + Associate's degree preferred

    + 1-3 years of relevant work experience

     

    We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

    Required Skills

    **Job Location:** BOSTON, MA

    **Position Type:** Full-Time/Regular

    **Salary Grade:** Grade 44

     

    To apply, visit https://jobs.silkroad.com/BU/External/jobs/315410 (https://apptrkr.com/6200885)

     

    Copyright 2025 Jobelephant.com Inc. All rights reserved.

     

    Posted by the FREE value-added recruitment advertising agency (https://www.jobelephant.com/)

     

    jeid-b63b68e1a45ba54191bdcd9e49c0e6de