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Director of Product Management, Retail…
- CVS Health (Albany, NY)
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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Position Summary
The Retail Merchandising Optimization team supports CVS Health’s retail business to improve consumer experience and business performance through data science and AI/ ML technologies. Our cross-functional team is agile and works at the forefront of delivering high-visibility products for key CVS Retail strategic priorities. As Director of Product Management, you will be the owner in ensuring our users have a delightful experience in adopting our model-driven recommendations. This is a senior individual contributor role who needs to be able to lead effectively by influence.
The Director, Product Management will:
+ Own the end-to-end product lifecycle of transforming what promotions will be planned and run in 7000+ CVS stores. This entails translating our AI/ML algorithm recommendations into merchandising decisions trusted by our users and ultimately improve business and customer outcomes.
+ Lead product development from ideation to technical development to full-scale release
+ Work within a cross-functional team of business stakeholders, data scientists, designers, analysts, data engineers and developers to align on product priorities
+ Develop a short and long-term roadmap for our products by leveraging user feedback, market analysis and strategic understanding.
+ Distill a myriad set of strategic priorities and complex algorithmic insights, and then simplify them into user-centric product requirements.
+ Communicate progress and roadmap across share progress and/or to gain acceptance of new or enhanced technology / business solutions
Required Qualifications
+ At least 10 years of work experience in the digital technology and/or AI/ ML space
+ At least 5 years of Product Management experience in building user-facing products that are based on algorithms or AI/ML model recommendations
+ Experience leading cross-functional teams, including Data-science and UX design
+ Strong technical background or have equivalent experience in algorithm-based products
+ Demonstrated success in handling an end-to-end product lifecycle with the ability to drive product planning, development, and launch
+ Excellent written and oral communication and data presentation skills, with ability to communicate technical concepts / solutions to business partners
+ Thrive in fast-paced environments and balance delivery of MVPs with an unwavering commitment to world-class products
Preferred Qualifications
+ Experience in the retail merchandising domain expertise including areas such as price optimization, category management, assortment optimization, product clustering, product price sensitivity and promotion affinity evaluation, localization.
+ Experience with data science/ analytic processes and techniques such as development of measurement methodologies, statistical significance testing, rules-based and machine learning modeling, and data visualizations
Education
BA/BS degree required
MBA preferred
Pay Range
The typical pay range for this role is:
$144,200.00 - $288,400.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 06/30/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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