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Job Description

We are seeking a Sr. Technical Project/Program Manager to join our team!

You will partner with business owners to define, plan, and deliver technical initiatives through all aspects of the project life cycle. This role manages projects of high complexity and may lead multiple projects concurrently, both within Blue Cross NC and with subsidiaries. Identify, evaluate, and resolve issues that conflict with project deliverables. Collaborate closely with project team members, business owners and sponsors to successfully implement projects/programs. Assess project risks, develop mitigation and contingency plans lead and coordinates matrix and/or cross-functional teams.

What You Will Do

+ Serve as lead PM and technical coordination point for projects and initiatives of high complexity and may lead multiple projects concurrently.

+ Accountable for ensuring that deliverables from business and technology partners are produced and approved according to multiple project schedules.

+ Accountable for managing allocated resources from multiple delivery partners while working within approved hours and scope.

+ Negotiates for resources to staff projects effectively with appropriate skill sets, aligning skills to the needs of the project. Delegates work as required and ensures a quality product through close collaboration with delivery partners, both internal and external to Blue Cross NC.

+ Develops and tracks budgets, operating plans and financial cost forecasts to support the objectives of the project.

+ Coordinates development and implementation of policies and procedures as well as development of compliance measurements. Controls and monitors project effectiveness; updates project plans as necessary. Ensures compliance with necessary audit requirements.

+ Represents Blue Cross NC in meetings with external parties including consultants, vendors, and others and may include service delivery management of vendors.

+ Develops escalation process to channel issues and concerns to appropriate parties.

+ Establish and monitor performance metrics and goals for projects, including process measures, outcomes measures and financial measures, documenting and presenting project

+ Mentors and provides feedback to team members to create a highly functioning team in a heavily matrixed environment

What You Bring

+ Bachelor's degree or advanced degree (where required)

+ 5+ years of experience in related field.

+ In lieu of degree, 7+ years of experience in related field.

Bonus Points** **_(preferred qualifications)_

+ Demonstrated technical experience working with data warehouses, data sets, and integrations.

What You’ll Get

Blue Cross NC is truly a great place to work – and we have the hardware to prove it. Each year, we’re recognized for our commitment to our culture, community, work-life flexibility, benefits, and more. Join us and help us make health care better for all!

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.

_*Based on annual corporate goal achievement and individual performance._

$84,000.00 - $152,200.00

Skills

Cross-Functional Teamwork, Datasets, Data Warehousing (DW), Leadership, Process Improvements, Program Management, Project Deliverables, Project Leadership, Project Management, Team Management, Technical Coordination, Technical Leadership, Technical Planning, Technical Projects, Technology Partnerships

About Us

It's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way. We offer more than health insurance our customers can count on. We’re committed to better health and better health care − in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well-being of North Carolinians.

Blue Cross NC is a fully taxed, not-for-profit company headquartered in Durham, North Carolina. We serve more than 4.3 million members, and we employ more than 5,000 people across the country who are passionate about making health care better for all.

Help us lead the charge for better health care by joining our award-winning team. Discover tremendous opportunities with us to do challenging and rewarding work. Opportunities that can lead you to a fulfilling career, work that can help others lead healthier, happier lives.

Authorization to Work in the United States

We use E-verify to confirm authorization to work in the United States. To learn more about E-Verify, including your rights and responsibilities, please visit E-Verify Overview (https://www.e-verify.gov/employees/e-verify-overview) for English or Visión General de E-Verify (https://www.e-verify.gov/es/empleados/vision-general-de-e-verify) for Español.

Request Accommodations

Blue Cross NC provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please notify HR at [email protected] .

For most roles, you can choose where to work - fully remote in one of the states listed below, in the office, or a hybrid of the two:

Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming