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Overview

**Scope of Responsibilities** : The Administration Billing Associate is responsible for identifying, researching, rectifying, and maintaining accurate balances

**Job Summary:** The following are the duties performed by employees in this classification.

Responsibilities

Job Duties:

+ Face-sheet and census entry to ensure accurate billing.

+ Verifying primary and secondary insurance coverage on residents.

+ Provide customer service and problem resolution to facilities and residents.

+ Account reconciliation and account refund requests

+ Complex account reconciliation

+ Account adjustments, bad debt processing

+ Third party, Medicare, Managed Care, and private billing, claim corrections and follow-up

+ Track and re-bill pending Medicaid accounts

+ Re-bill claims as needed

+ Identify pattern problems (improper patient demographic data entered, Insurance information not entered, etc). Initiate corrective action plan and notify management.

+ Maintain accurate records of all work performed on an account to include letters, telephone conversations, charges payments, etc.

+ Recognize and rectify any errors made within an account

+ Set up Lawson accounts for facility and private pay

+ Month-end closing process

+ Re-bill claims to improve reimbursement from NETRX reporting

+ Assist in special projects as required

+ Works with minimal supervision

+ May assist in orienting and training new employees

+ Responsible for completing all mandatory and regulatory training programs

+ Perform other duties as assigned

Qualifications

Attendance Requirements:

+ Must be available, and on-time for scheduled work shifts

Educational Requirements:

+ Required: High School Diploma or GED

+ Preferred: Associates Degree or Higher in Accounting or related field

Experience:

+ Preferred: Experience in Accounts Receivable Department or Collections preferred, but not required

**Required** (Vermont Employees):

+ Registered with the State of Vermont as a Pharmacy Technician

Job Skill Requirements:

+ Assertive interpersonal communication skills

+ Strong understanding of computer technology

Behavioral Traits Required:

+ Cooperation: Must work harmoniously and effectively with fellow employees, supervisors and others you are in contact with

+ Initiative: Must work within supervision guidelines and assume additional responsibilities

+ Flexibility: Must be willing to work variable work schedules, assist others as requested and available, and be willing to perform all assigned work

+ Adaptability: Must respond to new situations in a positive way, accept change, support new ideas, master new routines and grasp explanations, apply current knowledge in new environments and experiences

+ Involvement: Must enjoy the demands of the job and work with interest and enthusiasm

+ Customer Service: Must provide appropriate customer service (for Kinney customers, fellow employees and business partners), listen attentively to their needs and respond appropriately

+ Safety: Must take care of equipment and employ good safety habits

+ Leadership: Must gain acceptance of ideas and accomplish goals through subordinates, peers and teams

Compensation:

$18.00-22.00 an hour

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.

Connect With Us! (https://kphcareers-kphhealthcareservices.icims.com/jobs/14017/collections-billing-associate/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336031866)

**Job Locations** _US-NY-E Syracuse_

**Posted Date** _1 month ago_ _(4/4/2025 3:35 PM)_

**_Requisition ID_** _2025-14017_

**_\# of Openings_** _7_

**_Category_** _Accounting/Finance_

**_Location : Location_** _US-NY-E Syracuse_