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Business Systems Analyst II
- Alliant Energy (Cedar Rapids, IA)
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Bring YOUR energy to Alliant Energy!
At Alliant Energy, our purpose is to serve customers and build stronger communities. We are passionate about powering beyond the market challenges of today, while powering what's next in energy. When our employees say "I am energy", it means they take pride in the work we do when disaster strikes, as well as all the days in between. We want you to be safe, happy and healthy. That's why we prioritize safety, offer volunteer opportunities and provide competitive pay, comprehensive health and retirement benefits, tuition reimbursement and paid time off.
Job Summary
Are you a solid Business Systems Analyst with strong SQL skills and experience in Customer Care & Billing (CC&B)? Join our team as a Business Systems Analyst II, where you'll bridge IT and business units to develop and enhance critical systems. Your expertise in SQL and CC&B will be pivotal in maintaining system integrity, evaluating change requests, and ensuring seamless operations. If you thrive in an Agile environment and have a passion for continuous improvement, we want to hear from you!
What you will do
+ Builds and maintains business systems using Agile principles and processes.
+ Following general instructions from manager or more experienced business system analysts, ensures systems are operating as designed.
+ Evaluates requests for changes to the system, provides routine system maintenance, documents system processes and procedures, suggests system improvements, and makes daily decisions involving direct application of technical knowledge to system issues.
+ Typically works on moderately complex and smaller, less defined solutions to assess and refine user stories, collaborate with scrum teams and product owners on solutions, develop test plans, conduct testing, and implement systems and system improvements.
+ Voices customer requirements into user stories using Agile tools.
+ Assists product and service owners in communicating changes to business systems.
+ Contributes to development of business cases for improving and/or developing systems.
+ Establishes standard procedures to ensure business systems are executed at an acceptable level of quality.
+ Develops and monitors the use of system controls, e.g., system uptime, batches, reports, and queries, and supports end users in developing reports and/or database queries.
+ Assists in developing and rolling out system application training for technical, departmental and end users.
+ Engages in other duties as needed that support Alliant Energy’s Values and helps deliver on our Purpose to serve customers and build stronger communities.
Education Requirements
+ Bachelor's Degree Emphasis in business administration, information systems, or related area Preferred
Required Experience
+ 3 years of related experience
Knowledge, Skills, and Abilities
+ Demonstrated ability to work with and maintain highly confidential information.
+ Demonstrated effective interpersonal, verbal, and written communication skills.
+ Demonstrated ability to lead a project team to the successful conclusion of simple technology initiatives preferred.
+ Demonstrated ability to use computer software programs (e.g., e-mail, word processing, spreadsheet, and project management) and ability to work with new technologies.
+ Demonstrated ability with database query tools, automating testing tools, workflow diagramming, and reporting and retention tools preferred.
+ Excellent organizational skills. Ability to work effectively when multiple priorities and timelines exist.
+ Works in a diverse and inclusive environment.
Key Skills
+ Cloud Computing • Continual Improvement Process • Requirements Management • Service Level Agreement (SLA) • Software Testing • Stakeholder Management • Systems Performance Monitoring • Systems Designs • Systems Integration • User Acceptance Testing
Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.
Alliant Energy offers a comprehensive total rewards package including competitive compensation and benefit programs. Information on these benefit programs is available on our Careers site.
Pay Range:
$70,000-$91,000
This position is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.
It's not just what we do; it's how we do it.
Live Safety. Everyone. Always | Make Things Better | Care For Others | Do The Right Thing | Act For Tomorrow | Think Beyond. Be Bold
Alliant Energy is committed to providing an inclusive work environment for all and is proud to be an Equal Opportunity Employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other basis prohibited by law.
All candidates selected for employment with Alliant Energy will be required to successfully complete a background check, and a drug screen where applicable.
Disclaimer:
The above information on this description has been crafted to indicate the general nature and level of work performed by employees within this classification. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Alliant Energy and subsidiaries is an equal opportunity employer that values diversity in the workplace. Applicants in need of a reasonable accommodation for any part of the hiring process, please email [email protected] .
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