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**Job Type:** Regular

**Time Type:** Full time

**Work Shift:** Day (United States of America)

**FLSA Status:** Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

According to established policies and procedures, provides general secretarial and clerical support for Hospital Departments. Schedules patient appointments and processes billing of patient charges. Supports the department in various clerical functions.

PRINCIPAL FUNCTIONS:

Exemplifies Winchester Hospital’s values and Service Excellence standards. Commits to making every encounter with our patients, patients’ family, co-workers, physicians and other customers the best that it can be.

Complies with all Winchester Hospital policies and the Code of Business Conduct. Takes responsibility for own safety as well as the safety of patients, patients’ family, co-workers, physicians and other customers.

Types support data (phone lists, lab test works sheets etc.) for the department. Organizes work load to comply with deadlines and priorities established by superiors.

Registers patients, prepares charts if necessary and reviews basic personal information with patient.

Schedules patient appointments and Hospital admissions according to established procedures. Coordinates scheduling of diagnostic, therapeutic or surgical procedures by working in cooperation with physicians, patients and other Hospital departmental personnel.

Prepares notices for department. Prepares mailings for distribution.

Maintains and updates patient and correspondence files, general and subject files, committee files and a small library of journals and relevant reprints.

Receives and screens visitors and telephone calls, and notifies appropriate personnel or records messages. Responds to general inquiries by relating or referring to established policies and procedures.

Orders supplies, sorts and distributes mail if necessary. Faxes and distributes incoming faxes to appropriate person.

Participates in the following:

a. Mandatory training requirements as per hospital/unit policies

b. Continuing education/inservices to enhance knowledge

c. Staff meetings

d. Performance improvement initiatives

e. Orientation of new staff, students and/or volunteers

KNOWLEDGE, SKILLS, AND ABILITIES:

High School Diploma with knowledge of computers and basic office practice

Requires excellent customer skills.

Ability to handle multiple tasks at the same time.

Ability to communicate in writing and orally.

Ability to proofread documents and check for accuracy.

Ability to use computer.

Job Description:

Hours: 5, 8 hour day shifts, Monday - Friday

**GENERAL SUMMARY:** According to established policies and procedures, provides general secretarial and clerical support for Hospital Departments. Schedules patient appoint­ments and processes billing of patient charges. Supports the department in various clerical functions.

PRINCIPAL FUNCTIONS:

Types support data (phone lists, lab test works sheets etc.) for the department. Organizes work load to comply with deadlines and priorities established by superiors.

Registers patients, prepares charts if necessary and reviews basic personal information with patient.

Schedules patient appointments and Hospital admissions according to established procedures. Coordinates scheduling of diagnostic, therapeutic or surgical procedures by working in cooperation with physicians, patients and other Hospital departmental personnel.

Prepares notices for department. Prepares mailings for distribution.

Maintains and updates patient and correspondence files, general and subject files, committee files and a small library of journals and relevant reprints.

Receives and screens visitors and telephone calls, and notifies appropriate personnel or records messages. Responds to general inquiries by relating or referring to established policies and procedures.

Orders supplies, sorts and distributes mail if necessary. Faxes and distributes incoming

faxes to appropriate person.

Participates in the following: Mandatory training requirements as per hospital/unit policies Continuing education/inservices to enhance knowledge Staff meetings Performance improvement initiatives Orientation of new staff, students and/or volunteers

KNOWLEDGE, SKILLS, AND ABILITIES:

1. High School Diploma with knowledge of computers and basic office practice

2. Requires excellent customer skills.

3. Ability to handle multiple tasks at the same time.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more (https://www.bilh.org/newsroom/bilh-to-require-covid-19-influenza-vaccines-for-all-clinicians-staff-by-oct-31) about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity** **Employer/Veterans/Disabled