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Data Systems Analyst 1 (OPEN & PROMOTIONAL)

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Data Systems Analyst 1 (OPEN & PROMOTIONAL)

Salary

$56,764.98 - $79,415.58 Annually

Location

WA 99260, WA

Job Type

Regular

Job Number

25-00112

Department

Assessor

Opening Date

05/02/2025

Closing Date

Continuous

FLSA

Non-Exempt

+ Description

+ Benefits

+ Questions

Job Summary

This position works 37.5 hours per week.

The position allocated to this class performs professional, technical and analytical work ensuring data integrity and compliance for the Spokane County Assessor’s Office. The work requires expertise in performing complex functions involving quality assurance analysis, data analysis, testing, training, and writing documentation for a variety of business applications/systems, business/data requirements, test plans/scenarios/cases/results affecting multiple units of operation and/or outside agencies. This classification may train administrative support staff and provides technical support in managing a department's quality assurance testing for computer applications, business applications, data conversions, data integration, and data corrections under the direction of the Department Head or designee. Work is normally performed with minimal supervision. This classification reports to Assessor’s Administration and works in collaboration with the Spokane County IT Department. Work is performed according to departmental and section rules, regulations, and procedures, while adhering to the laws of Washington State.

WHO MAY APPLY: This recruitment is open to all applicants meeting the minimum requirements. Priority consideration will be given to Spokane County employees in a position covered by the Master Contract submitting applications between 5/2/25 and 5/8/25. First consideration will be given to applicants working in the Assessor's office in a position covered by the 1553 Collective Bargaining Agreement (CBA); second consideration given to County-wide applicants in a position covered by the 1553 CBA; third consideration given to applicants covered by the Master Contract CBA; fourth consideration will be given to all other applicants.

TOTAL COMPENSATION: $72,659 - $101,651 annually. Total compensation is an estimate based upon base compensation, median retirement fund contributions, and current employer-paid health and related benefit contribution rates (including medical, dental, life insurance, long term disability, and leave). The actual total will vary depending upon each employee's enrollment choices.

Examples of Duties

+ Develop, present, and recommend projects and necessary equipment or software proposals to staff and management groups.

+ Provide analysis and design of new and existing software, hardware, AV needs, conducting customer interview to determine system requirements, coordination of user requirements with existing and projected computer capacity and capabilities, determination of appropriate system platform and applications to meet end users’ needs, testing, user training, coordination of ongoing maintenance, including enhancement requests.

+ In conjunction with IT install and provide ongoing support of vendor-supplied applications and/or AV systems; assists in needs analysis and review/recommendation of applications/AV systems; provide conversion assistance; implement planning and testing; servers as primary contact point for vendor support and ongoing application of vendor-supplied maintenance ‘fixes’; and provides ongoing support for new system releases (conversion, testing, and implementation).

+ Perform quality assurance functions to ensure accuracy of information.

+ In conjunction with IT evaluate server, software, hardware including AV equipment, and network service outages to ensure they are resolved in an orderly, timely manner and to reduce instances and recurrences.

+ Analyze and resolve technical problems as they happen.

+ Responsible for analyzing business processes, identifying improvements, and documenting functional requirements.

+ Set up workstations with computers and necessary peripheral devices.

+ Develop and maintain documentation of network and AV architectures, troubleshooting of issues, network data gathering, trending and analysis, ensuring that AV hardware and software is prepared to meet the needs of the organization.

+ Participate in and conduct meetings with customers, vendors and associated staff.

+ Provide direction, coordination and review of computer supported internal management systems for the Assessor’s Office in conjunction with IT.

+ Evaluate software changes, processes, and data to ensure business and technical standards are followed.

+ Provide assistance and advice to department heads regarding management information systems.

+ Participate in data collection, data analysis, data processing and results-reporting to ensure compliance with internal and external data requirements, including annual monitoring, state Audits, and other high priority Department of Revenue compliance and business activities.

+ Monitor data integration, data quality/compliance/integrity, data analysis and subsequent corrective action required for data exceptions/errors.

+ Identify risks and problem areas and recommend standards, policies, and procedures to correct deficiencies and improve performance.

+ Ensure identified risks and/or problems are clearly documented and interacts with appropriate parties for timely resolution.

+ Understand system design and validation of data movement throughout integrated systems

+ Responsible for user-account creation and maintenance for multiple systems.

+ Query source data systems, data warehouse and or reporting databases for data analysis and report generation.

+ Validate and coordinate system testing functions for Assessor’s Office, including test data validation, querying and analysis. Generates test plans and validation procedures for system implementation/upgrade.

+ Represent the Assessor’s Office at meetings with other departments, vendors and outside agencies. Maintain confidentiality in dealing with sensitive data.

+ May train and make performance recommendations to supervisory staff.

+ Perform all the duties of support level classifications as needed.

+ Perform other related duties as required/assigned.

+ Provide direction, coordination and review of computer supported internal management systems for the Assessor’s Office in conjunction with ISD.

Minimum Requirements

+ Bachelor’s degree in computer science or closely related field plus two (2) years of in-depth technical experience.

+ Or an equivalent combination of education, training and/or experience, equivalent to 6 years, that provides the required knowledge, skills and abilities to perform the work.

+ Successful completion of background check, including but not limited to, comprehensive criminal history check.

Selection Factors

+ Knowledge of concepts and techniques for operation and administration of AV hardware/software platforms and systems.

+ Knowledge of a wide range of in-depth technical understanding across IT disciplines.

+ Knowledge of IT department's infrastructure, including current applications, systems, user access needs and requirements for authorization.

+ Knowledge of the principles and practices of public sector organizations; public sector financial and organizational business practices.

+ Knowledge of current trends, issues and legislation relating to IT in public sector organizations.

+ Knowledge of business software applications, data entry and/or data integration, business processes, and reporting tools.

+ Knowledge of effective quality assurance/control practices, continuous quality improvement and evaluation methods in a highly complex and data-centric business system environment.

+ Knowledge of providing technical advice and training to department staff and external agencies.

+ Knowledge of data and system roles, structures, functions, and interrelationships of all the elements of a data-centric business environment.

+ Knowledge of quality assurance testing, data integration, data processing, and the principles of a software development life cycle.

+ Knowledge of department-specific security and privacy requirements based on Washington State law or other external contracts, computer systems, business application software, and data integrity.

+ Knowledge of data quality control techniques and other troubleshooting techniques needed to develop and maintain business applications.

+ Knowledge of department-specific business processes, data, and business applications.

+ Skilled in communicating effectively both orally and in writing, sufficient to exchange or convey information and to give and receive work direction.

+ Skilled in establishing and maintaining effective working relationships as necessitated by work assignments.

+ Skilled in communicating technical information to non-technical users, in one-on-one or group settings.

+ Skilled in areas of leadership.

+ Skilled in areas of problem solving

+ Skilled in areas of managing multiple priorities.

+ Skilled in areas of cost/benefit analysis.

+ Skilled in areas of conflict resolution.

+ Skilled in communicating effectively both orally and in writing, sufficient to exchange or convey information and to give and receive work direction.

+ Skilled in establishing and maintaining effective working relationships with peers, other agencies, superiors, associates, and vendors.

+ Ability to use system and network administration utilities, management and tools.

+ Ability to critically evaluate systems and routines, to communicate a clear vision of the ‘big picture’ as well as the ‘small details.

+ Ability to evaluate and recommend software/hardware.

+ Ability to maintain a working knowledge of technical trends in the data processing field.

+ Ability to plan, test, and install upgrades and patches to enterprise software and hardware; triage, troubleshoot, and apply fixes to restore service and get users back online.

+ Ability to document and communicate software application issues and recommend changes.

+ Ability to become a liaison between end users and the technology vendors, to help identify user needs, software/hardware shortcomings, and future enhancements.

+ Ability to notify technology and service suppliers and manage correction and resolution.

+ Ability to train and provide technical support to team members and/or end users.

+ Ability to react well under pressure, maintain confidentiality, and meet deadlines.

+ Ability to work in a highly collaborative team environment to coordinate and accomplish goals/tasks.

+ Ability to create and maintain documentation related to data compliance, business rules, data flows, process flows, reporting, and system user guides.

+ Ability to work with databases (e.g. MySQL, SQL, and Access), and datasets using modern business intelligence tools including report writing and/or query builder applications providing in-depth analysis and visibility of organizational data.

+ Ability to organize and prioritize work with multiple tasks and projects.

+ Ability to work independently, learn quickly, and adjust work assignments in response to changing priorities.

+ Ability to exercise good judgment as to when to act independently and when to refer situations to a higher authority and maintain confidentiality and handle sensitive information with utmost discretion.

+ Ability to learn the Computer Assisted Mass Appraisal Systems (CAMA) and appropriate statutes, government regulations and rules.

+ Ability to provide guidance on applying cost-based figures into our computer software system.

+ Ability to effectively analyze, evaluate, recommend, communicate, test, and document system solutions for complex business, technical, and/or system requirements.

+ Ability to prepare, present, and/or distribute timely reports, presentations, training documentation, business and/or technical information to diverse audiences, such as leadership, taxing districts, Department of Revenue and staff.

+ Ability to successfully work with current query building, report writing, and data extract technology and tools, tools, including the Microsoft Office Suitetools

SPOKANE COUNTY

Employee Benefits Summary

The following is a brief list of benefits available to Spokane County regular employees. Complete information is available from Human Resources Department. This information is subject to change.

PAID TIME OFF

Spokane County Observed Holidays

Up to 10 (ten) paid holidays are observed by Spokane County.

PTO

Non-represented and a select group of represented employees receive a bank of hours that combine both vacation and sick leave into a paid time off bank. There is no waiting period to use this time and it starts out at almost 2 days per month accrual increasing in accrual rates annually for first 5 years.

Vacation

For employees with less than five (5) years of continuous service, the accrual rate is 1 day of vacation each month for a total of 12 days per year. After six (6) months, employees are eligible to take accumulated vacation time. (Please note the vacation time accumulation may vary depending on contract language).

Sick Leave

Sick leave is earned at 1 day per month and can be taken as the days are accumulated.

Other Leaves

Spokane County provides several other paid leaves such as: bereavement leave, jury duty and military duty leave.

INSURANCE BENEFITS

Medical Insurance

Two plans are currently available: Premera Blue Cross (PPO) and Kaiser Permanente (HMO). Spokane County pays 95% of the premium for full-time employees and 90% of the premiums for spouses and dependents. Premiums are deducted each pay period (pay periods: 15th and last day of the month).

2024 Rates:

Premera

Employee Only: $38.04 per month

Employee & Spouse: $149.52 per month

Employee & Family: $209.60 per month

Employee & Child(ren): $136.16 per month

Kaiser:

Employee: $35.92 per month

Employee & Spouse: $140.56 per month

Employee & Family: $196.06 per month

Employee & Child(ren): $128.58 per month

Dental Insurance

Two plans are currently available: Delta Dental of Washington (PPO) and Willamette Dental (DMO). Spokane County pays 95% of the premium for full-time employees and 90% of the premiums for spouses and dependents.

2024 Rates:

Delta Dental Willamette Dental

Employee: $5.74 per month Employee: $5.98 per month

Family: $11.48 per month Family: $11.96 per month

Group Life Insurance

The County provides a $25,000 group life insurance policy to employees. The County provides a $10,000 benefit for those represented by 492, 492CS & 492CL. This benefit is paid in full by Spokane County.

Long Term Disability Coverage

Provides an income protection benefit in the event of a long-term illness or injury at rate of 60% of income up to a maximum of $5,000 per month. Spokane County pays the full premium for this plan. Deputy Sheriff's receive a benefit through their union for disability.

RETIREMENT

Retirement Plan (401a)

Spokane County employees are automatically included in the Washington State Retirement System. Both the employer and the employee contribute to the plan. This retirement plan provides a guaranteed lifetime monthly benefit once vested and eligible for retirement.

Additional Retirement Plan Option (457b)

Employees may supplement their retirement income and save money on taxes by participating in this optional County program. Roth (after-tax) option is also available through this retirement plan.

VOLUNTARY BENEFITS

AFLAC

Supplemental insurance is optional and is provided by AFLAC to help pay for benefits not covered by major medical insurance. The employee pays 100% of the premium.

Travel Assistance

Provides additional travel protections anytime you travel more than 100 miles from home. Includes pre-trip information, emergency ticket replacement, and emergency evacuation coverage. This benefit is paid in full by Spokane County.

Flexible Spending Plan (FSA)

Spokane County sponsors a Section 125 Flexible Spending Account to allow out-of-pocket Medical & Daycare Expenses to be paid with Tax Free Dollars. Premiums are automatically set up pre-tax under the FSA.

Voluntary Term Life Insurance

Voluntary Term Life Insurance is additional optional life insurance provided through The Standard Insurance. New employees are guaranteed up to $50,000 for self and $20,000 for a spouse with no medical underwriting needed.

WORK/LIFE PROGRAMS

Employee Assistance Program

Employees and their family members are eligible to receive free counseling. There are also benefits relating to financial and legal concerns.

Reduced Cost Bus Pass Program

Spokane County participates in a program with STA which discounts bus passes to $5 a month.

Wellness Programs

There are opportunities for nearby exercise programs at reduced cost and education programs around wellness themes including financial well-being, nutrition and stress reduction.

Discounts

There are local and national discounts available to Spokane County employees.

01

Please check the box that applies to your current Union status (if you are not a current Spokane County employee, please select "None of the above apply").

+ I am in the open position's department and my position is covered by the 1553 collective bargaining agreement

+ I am in another department and my position is covered by the 1553 collective bargaining agreement

+ I am in a position covered by the Master Contract collective bargaining agreement (not 1553)

+ I am in a position covered by another collective bargaining agreement (not 1553 or Master Contract)

+ None of the above apply

Required Question

Employer

Spokane County

Address

824 N Adams Spokane, Washington, 99260

Phone

509-477-5750

Website

http://www.spokanecounty.org/employment