"Alerted.org

The Elevator Pitch

Evolv is seeking a dynamic Product Manager to lead the ongoing enhancement and sustainment of Evolv Express®, our flagship walk-through weapons detection system, with over 6,000 units deployed globally. In this role, you will also own the product strategy and development for the Evolv Tablet, which integrates real-time data from Evolv Express and Evolv eXpedite (our bag x-ray system), providing users with a unified security interface.

As Product Manager, your focus will be to deliver meaningful product improvements—enhancing capabilities, increasing reliability, and reducing costs—to drive customer adoption, subscription renewals, and long-term product value. This is a high-impact leadership role which requires a solid understanding of core engineering domains, including mechanical and electrical engineering, firmware, embedded systems, user interface software, and applied AI.

Success in the Role: What performance outcomes over the first 6 months will you work toward completing?

Within 3 months, you will:

+ Meet with customers and observe Express in live environments to understand how product performance impacts security operations and customer return on investment

+ Support a go-live installation to gain first-hand insight into deployment success factors and customer pain points.

+ Present a brief to leadership outlining initial impression of the market, and product improvement opportunities aligned to customer impact

+ Build strong relationships across R&D, Technical Support, and Field Service to ensure effective execution of product strategies.

+ Refine the product roadmap to prioritize initiatives with clear links to customer satisfaction, system uptime, and cost-efficiency, earning stakeholder buy-in

By 6 months, you will:

+ Deliver at least one roadmap initiative that improves system performance, reliability, or customer experience.

+ Lead the successful field testing of a new feature update.

+ Launch a new version of Express software and enable internal teams and partners to sell and support the update effectively.

+ Educate internal and partner field teams as well as customers on the new features in the launch

+ Be recognized as the go-to product leader for Express by driving cross-functional alignment and delivering against performance metrics like Net Promoter Score, renewal rate, and time-to-resolution.

The Work: What type of work will you be doing? What key responsibilities or requirements will you be executing regularly?

Product Execution and Strategy

+ Own and execute the product roadmap to deliver reliability improvements, cost reductions, and differentiated features that support subscription renewals and new business.

+ Write clear and actionable product requirements and guide Research & Development teams in design trade-off decisions.

+ Identify and implement country-specific compliance requirements for market expansion.

GTM Readiness

+ Collaborate with Marketing, Sales, and Customer Success to prepare go-to-market teams for new feature launches.

+ Develop and maintain product pricing, SKUs, and price books; train internal and partner teams on product positioning and value.

+ Contribute to customer proposals, deal desk discussions, and field training to accelerate sales and reduce friction in closing.

Product Quality & Lifecycle Management

+ Coordinate field testing, third-party validation, and Change Control Board activities to ensure high-quality releases.

+ Manage certified pre-owned and rental system programs to drive new revenue streams and reduce inventory waste.

+ Write software release notes and support post-launch monitoring for adoption and issue resolution.

Cross-Functional & Customer Collaboration

+ Serve as a product expert across the organization—supporting Sales, Technical Support, and Cybersecurity audits.

+ Foster strategic partnerships that enhance the Express ecosystem and unlock new revenue or capabilities.

+ Contribute to customer evaluations of Evolv’s cybersecurity posture

Required Skills and Attributes

A skilled product manager who balances big-picture strategy with day-to-day problem solving, making impactful decisions based on data while building strong relationships across teams and using AI to create standout products. They own the entire product journey from idea to launch, always putting customer needs first while making sure projects are technically possible and good for business. They communicate clearly, understand good design, have technical knowledge, and inspire their teams to create excellent products while always looking for ways to improve.

Where is this role located?

This role is based from our headquarters in Waltham, Massachusetts. Due to the nature of our software-enabled hardware products, this position requires daily on-site work. There is approximately 20% anticipated domestic travel required for customer visits, test events and tradeshows.

What is the salary range?

The base salary range for this full-time position is $135,000 – $150,000 + equity + bonus + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in role posting reflect the base salary only, and do not include bonus, equity, or benefits.

Benefits

At Evolv, we’re on a mission to help make public spaces safer through innovative security technology. Rooted in our values of authenticity, kindness, courage, drive, and fun, we offer the opportunity to make a real impact. Our team thrives in a supportive, honest environment where creativity and collaboration are celebrated, and where we challenge the status quo to keep improving.

When you join Evolv, you’ll not only work with cutting-edge technology but also enjoy competitive benefits that support your well-being, and personal growth.

Our Benefits Include:

+ Equity as part of your total compensation package

+ Medical, dental, and vision insurance

+ Flexible Spending Accounts (FSA)

+ A 401(k) plan (and 2% company match)

+ Unlimited vacation policy

+ Quarterly stipend for perks and benefits that matter most to you

+ Tuition reimbursement to support your ongoing learning and development

+ Subscription to Calm

Evolv Technology (“Evolv”) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We welcome and encourage diversity in the workplace, and all employment decisions are made without regard to race, color, religion, national, social or ethnic origin, sex (including pregnancy), age, disability, HIV Status, sexual orientation, gender identity and/or expression, veteran status, or any other status protected by law in the locations where we operate. Evolv will not tolerate discrimination or harassment based on any of these characteristics.

Evolv is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. If you need a reasonable accommodation as part of the job application process, please connect with us at [email protected].