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Bilingual (English/Spanish) Application Review…
- Guidehouse (San Antonio, TX)
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Job Family** **:
Business Operations
Travel Required** **:
None
Clearance Required** **:
None
What You Will Do** **:
Guidehouse is seeking **Part Time** **Application Review Analysts** to join our team in San Antonio, TX. **** Please note that this position is based in our San Antonio, TX office. We are immediately hiring part time resources who are open to any schedule during the evenings and or weekends. Bilingual with Spanish skill is a plus!**
Guidehouse is interested in independent individuals seeking project-based work. We have teamed up with MBO Partners to provide contractors to our client. We offer exciting opportunities for people with the right skillsets looking to gain employment with our rapidly growing firm.
The ideal candidate is a proven self-starter who enjoys a dynamic and fast-paced environment. Strong organizational, collaborative, interpersonal and adaptive skills are necessary. This position will have tasks ranging from data entry and reporting results, verifying documentation, processing applications, and working collaboratively with the team to meet program goals. Additional activities include:
+ Enter, maintain, and review applications in the program application and benefit processing platforms.
+ Take and process updates to online program applications.
+ Maintain knowledge of eligibility requirements, and customer service processes & procedures.
+ Communicate and resolve application disputes.
+ Provide expertise and guidance to program participants in interpreting policies to assure program participation and compliance.
Duties and Responsibilities
Our task is to organize and make sense of a wide variety of project data, proof of eligibility, and other documents to make sure we are appropriately qualifying applicants. To achieve this, the Application Analyst will demonstrate:
+ Strong Verbal/Written Communication Skills
+ Encouraging participant satisfaction.
+ Process applications for the Benefit Programs in accordance with all applicable program rules and regulations.
+ Manage assigned workload with the provided tools and resources.
+ Perform other duties, tasks, and special project as assigned.
+ Providing back-up support to other Application Review Analysts
+ **Working part time evenings, weekend shifts available**
What You Will Need** **:
+ **At career level B1:**
+ High school diploma or GED or 2+ years of prior relevant experience in lieu of a High School Diploma/GED
+ Ability to speak and read English and Spanish preferred
+ **At career level B2:**
+ High school diploma or GED and 1+ years of prior relevant experienced or 3+ + years of prior relevant experience in lieu of a High School Diploma/GED
+ Ability to speak and read English and Spanish preferred
+ **At career level B3:**
+ High school diploma or GED and 3+ years of prior relevant experienced or 5+ + years of prior relevant experience in lieu of a High School Diploma/GED
+ Ability to speak and read English and Spanish preferred
What Would Be Nice to Have** **:
+ Associate or bachelor’s degree.
+ PC skills in a Windows environment.
+ Knowledge and utilization of desktop applications to include Word and Excel.
+ Detail-oriented and flexible
+ Ability to successfully prioritize and self-manage.
+ Excellent strategic planning, management, and implementation skills
+ Innovative, motivated, and able to lead by example.
+ Excellent verbal and written communication skills.
+ Ability to initiate and follow through on projects and work independently with minimal supervision required.
+ Strong organizational skills and attention to detail
+ The ability to quickly learn new skills and subject matter
+ The ability to apply newly acquired skills using logic and reasoning to sets of transaction data.
+ A highly motivated, driven, and dynamic attitude towards work and career
+ The ability to excel within a team environment and independently.
This is a sourcing requisition for future hiring demand
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What We Offer** **:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
+ Medical, Rx, Dental & Vision Insurance
+ Personal and Family Sick Time & Company Paid Holidays
+ Position may be eligible for a discretionary variable incentive bonus
+ Parental Leave
+ 401(k) Retirement Plan
+ Basic Life & Supplemental Life
+ Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
+ Short-Term & Long-Term Disability
+ Tuition Reimbursement, Personal Development & Learning Opportunities
+ Skills Development & Certifications
+ Employee Referral Program
+ Corporate Sponsored Events & Community Outreach
+ Emergency Back-Up Childcare Program
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected] . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected] . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.
_Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee._
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