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County Casework Supervisor (Local Government) - Juniata County C&Y

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County Casework Supervisor (Local Government) - Juniata County C&Y

Salary

$46,400.00 - $48,000.00 Annually

Location

Juniata County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2025-23237-L0626

Department

Local Government

Division

HS Juniata Co Child Welfare Se

Opening Date

04/30/2025

Closing Date

5/13/2025 11:59 PM Eastern

Job Code

L0626

Position Number

80005403

Union

Non Union

Bargaining Unit

LG

Pay Group

LG

Bureau / Division Code

88212734

Bureau / Division

HS Juniata County Child Welfare Services

Worksite Address

133 Industrial Circle, Suite 1

City

Mifflintown, Pennsylvania

Zip Code

17059

Contact Name

Mandy Noss

Contact Phone

717.436.7707

Contact Email

[email protected]

+ Description

+ Benefits

+ Questions

THE POSITION

Are you an exceptional administrator with a passion for leading a team dedicated to supporting families and individuals in need? If so, Juniata County Children & Youth Services has an ideal opportunity for you. In this pivotal role, you will help connect children, youth, and their families with tailored programs that address their diverse needs, while also providing essential guidance, training, and support to your team. Elevate your career through this supervisory position in social services, where you will play a vital role in ensuring safety, promoting permanency, and advocating for the well-being of all children and youth in Juniata County.

DESCRIPTION OF WORK

In this role, you will oversee and assist caseworkers and social service aides by assigning tasks and monitoring their progress within the unit. You will conduct regular case reviews with each caseworker to ensure compliance with all County policies and procedures. Additionally, you will provide 24-hour emergency on-call support on a rotating schedule and prepare testimony for court proceedings. Effective planning and organization of work, along with the ability to maintain accurate records and reports, are essential. You must also learn to interpret and apply relevant laws, regulations, and policies that govern the Agency. Annual performance evaluations for caseworkers will be completed in collaboration with the Agency Administrator. Your responsibilities will include reviewing case records from the Intake Department, conducting ongoing assessments of service provision and progress, facilitating regular unit meetings, and managing the caseworker workload.

Your role may involve accompanying clients during transport and home visits, showcasing your adaptability in scheduling. At times, you will be required to fill in for other supervisors or caseworkers, providing essential feedback that aids in shaping agency policies and procedures. You are also expected to engage in the recruitment process for open positions within the unit and act as the SWAN and Court Liaison for the agency. Attendance at meetings with service providers and participation in overnight travel for various training sessions at local, state, and regional levels is mandatory. Upholding confidentiality is crucial, and you may be assigned additional responsibilities as needed.

Work Schedule and Additional Information:

+ Full-time employment

+ Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.

+ Overnight travel may be required a few times per year.

+ Telework: You may have the opportunity to work from home (telework) part-time, 1 day a week, with supervisor approval. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Mifflintown.

+ Salary: In some cases, the starting salary may be non-negotiable.

+ You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

+ Two years of professional experience in public or private social work and a bachelor's degree with major course work in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences ; or

+ Any equivalent combination of experience and education which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.

Other Requirements:

+ You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.

+ You must be able to perform essential job functions.

Legal Requirements:

+ You must pass a background investigation.

+ This position falls under the provisions of the Child Protective Services Law.

+ Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

How to Apply:

+ Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

+ This posting requires submission of a copy of your college transcript(s). Unofficial transcripts are acceptable. You may upload your document as an attachment during the application process. You must still complete the application and answer the supplemental questions. All documents MUST be uploaded prior to the submission of your application.

+ Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

+ Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

+ Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at [email protected] .

Telecommunications Relay Service (TRS):

+ 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

+ Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

+ Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

+ Your score is valid for this specific posting only.

+ You must provide complete and accurate information or:

+ your score may be lower than deserved.

+ you may be disqualified.

+ You may only apply/testoncefor this posting.

+ Your results will be provided via email.

Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.

01

How many years of full-time professional experience do you possess in the field of public or private social work?

+ 2 years or more

+ 1 but less than 2 years

+ Less than 1 year

+ None

02

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

03

Have you completed 12 college-level credits in the social sciences?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.

For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

+ Yes

+ No

04

How much graduate coursework have you completed in the behavioral sciences?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.

For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

+ 30 credits or more

+ Less than 30 credits

+ None

05

You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .

+ Yes

06

WORK BEHAVIOR 1 – SUPERVISION

Supervise staff which includes the following duties: assign work and establish priorities and timeframes for completion; review employee performance and prepare evaluation reports; provide leadership and mentorship to staff; interview prospective employees and recommend selection; receive and resolve grievances and complaints; counsel employees and provide guidance to staff on complex work issues; approve or deny leave requests, timesheets, and travel reimbursement requests; identify training needs and external training opportunities and associated costs; and provide training to staff.

Levels of Performance

Select the “Level of Performance” which best describes your claim.

+ A. I have experience performing supervisory duties which included assigning and reviewing work, training or arranging for the training of subordinates, evaluating work, providing discipline, monitoring and approving leave, or making recommendations in the hiring and termination process.

+ B. I have experience as a lead worker. I have provided on-the-job training and staff orientation to newly hired staff, reviewed their work, or served as a team or group leader, but I was not responsible for employee discipline or hiring/termination decisions.

+ C. I have successfully completed college-level coursework or training related to supervisory development, labor relations, or human resource management, but I do not have at least six months of supervisory or lead work experience in a work setting.

+ D. I have NO experience or training related to this work behavior.

07

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience

+ The specific duties you performed related to supervision

+ Your level of responsibility (lead worker, supervisor, etc.)

08

If you are claiming education/training related to this work behavior, please provide the requested information below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ Training Source

+ Course Title

+ Credits/Clock Hours

09

WORK BEHAVIOR 2 – COORDINATION OF CARE

Oversee and monitor the coordination of multiple/combined levels of care within the children, youth, and families system in collaboration with provider agencies. This includes sitting in on meetings with caseworkers, providers, and treatment teams to ensure the caseworker is handling the case correctly; gathering the input of the consumer; ensuring appropriate wait times for consumers on waiting lists; providing follow-up when consumers are discharged; mediating problems/issues; and ensuring appropriate placements of consumers.

Levels of Performance

Select the “Level of Performance” which best describes your claim.

+ A. I have experience overseeing and monitoring coordination of care within the CHILDREN, YOUTH, AND FAMILIES SYSTEM in collaboration with provider agencies by providing direction to staff; AND I was responsible for providing follow-up.

+ B. I have experience overseeing and monitoring coordination of care within ANY SOCIAL SERVICE PROGRAM in collaboration with provider agencies by providing direction to staff; AND I was responsible for providing follow-up.

+ C. I have experience as a MEMBER OF A TEAM providing coordination of care within ANY SOCIAL SERVICE PROGRAM in collaboration with provider agencies. My duties included conducting meetings with providers, treatment teams, and consumers; and contacting staff at social service agencies, hospitals, clinics, etc. to obtain information about services offered, new resources that may be available, or services needed by consumers.

+ D. I have successfully completed college-level coursework related to fundamentals of service provision and cross system collaboration.

+ E. I have NO experience or education related to this work behavior.

10

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience

+ The type(s) of programs you provided coordination of care

+ The actual duties you performed

+ Your level of responsibility

11

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

12

WORK BEHAVIOR 3 – CASE MANAGEMENT

Provide case management services to children, youth, and family members to help them cope with life situations, crises, and/or explore methods of adjusting to, modifying, or improving personal and social functioning.

Levels of Performance

Select the “Level of Performance” which best describes your claim.

+ A. I have experience providing case management services to CHILDREN, YOUTH, AND FAMILY MEMBERS to help them cope with life situations, crises, and/or explore methods of adjusting to, modifying, or improving personal and social functioning.

+ B. I have experience providing case management services in ANY SOCIAL SERVICE AREA to help them cope with life situations, crises, and/or explore methods of adjusting to, modifying, or improving personal and social functioning.

+ C. I have successfully completed college-level coursework related to counseling, sociology, psychology, or social welfare.

+ D. I have NO experience or education related to this work behavior.

13

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience

+ The type(s) of social service areas you provided case management

+ The actual duties you performed

+ Your level of responsibility

14

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

15

WORK BEHAVIOR 4 – WRITE REPORTS

Prepares narrative and statistical reports, case summaries, and correspondence to internal and external customers.

Levels of Performance

Select the “Level of Performance” which best describes your claim.

+ A. I have experience preparing narrative or statistical reports, case summaries, and correspondence to internal and external customers. I WAS RESPONSIBLE FOR THE FINAL DOCUMENTS.

+ B. I have experience preparing PORTIONS of narrative or statistical reports; HOWEVER, I WAS NOT RESPONSIBLE FOR THE FINAL VERSION OF THE REPORT. I have experience preparing case summaries, and correspondence to internal and external customers and I WAS RESPONSIBLE FOR THE FINAL VERSION OF THESE DOCUMENTS.

+ C. I have successfully completed college-level coursework or other training related to report writing, business writing, communications, or English composition.

+ D. I have NO experience or education related to this work behavior.

16

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience

+ The type(s) of reports (or other correspondence) you prepared

+ Your level of responsibility

17

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

Required Question

Employer

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov