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Chase Business Banking operates in over 5,000 branches across the country, providing financial services to approximately 2.5 million business clients. We are the leading bank for small businesses in our key markets, providing deposit and cash management services, payment solutions, and a broad array of lending products to meet our clients access to capital needs.

As a Prohibited Risk Manager in Business Banking, you'll have an obsession for knowing our clients, and ensuring they are able to be served by Business Banking. In this role, you'll have a passion for leading a talented group of analysts who are responsible for performing internal and external research to determine if a business is considered prohibited according to the Chase Business Banking standards.

Job Responsibilities

+ Perform QC testing to validate policy adherence and appropriate decisioning

+ Monitor reporting and communicate business results to senior management

+ Work with business partners and bankers to understand gaps and drive process improvements

+ Apply a critical eye in evaluating existing processes and frameworks; challenge the status quo and recommend solutions / enhancements to operating models and controls

+ Lead by example and help build a culture of collaboration, innovation, urgency, and accountability

+ Provide regular, contextual feedback and coaching to staff

Required qualifications, capabilities, and skills

+ Minimum of 7 years' experience with Business Banking, Consumer and/or Fraud Operations

+ Bachelor's degree or equivalent experience

+ Demonstrated ability to communicate to all levels of the organization, including Executive Leadership

+ Strong organizational and prioritization skills, detail-oriented and strong interpersonal skills

+ Ability to work in a high paced environment, be flexible, follow tight deadlines, organize, and prioritize work

+ Be a team player who shows commitment and dedication and can maintain a positive attitude and high-level of performance on high-profile/time-sensitive initiatives

+ Experience building cross-functional relationships to drive business results

Preferred qualifications, capabilities, and skills

+ Experience in Chase banking systems such as Customer Assist and Business Central

+ Understanding of Business Banking, fraud, investigation/case related experience

+ Understanding of CORE processes and proven track record of control automation

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans