"Alerted.org

Overview:

_Hourly Rate: $18/HR_

_Job Status/Type: Part-time, year-round_

_Position Level: Entry Level_

_Shift/Schedule Requirements: Ability to work various shifts and days including weekends and holiday periods to meet business needs._

_Support group sales operations through efficient administrative, contracting, order processing, and billing assistance. Collaborate with the Sales Support Area Manager and Event Execution Supervisor to ensure seamless coordination and top-tier client service._

_Benefits:_

_5 days paid vacation which increases with tenure (3 days of paid sick time)_

_Several medical coverage options to fit your needs best_

_401K match_

_FREE entry to ALL our parks and water parks!_

_Perks:_

+ _Complimentary tickets for friends and family_

+ _Discounts on food and park merchandise_

+ _Associate events and gatherings_

Responsibilities:

_Gain hands-on experience in sales operations within a dynamic entertainment environment. Collaborate with multiple departments and contribute to memorable group events. Develop key administrative, communication, and operational skills for future career growth._

+ Manage sales contracts, ensuring timely execution, signatures, compliance, and storage. Initiate all appropriate post-contract activities.

+ Accurately process sales and event initial orders and manage any updates. This includes but is not limited to order entry into ticketing platforms, affiliate and eTicket distribution and fulfillment options, and any/all ticket returns.

+ Partner with event teams for successful event execution handoff.

+ Works closely with Accounts Receivable and Accounts Payable teams to check client billing, manage client communication, assist with accounts receivable or delinquent payment collections, and maintain accurate financial records.

Collaborate with corporate/regional leadership on product setup, pricing adjustments, and compliance. Ensures aspects for product and pricing workflows maintain compliancy standards as provided by Internal Audit division.

Qualifications:

+ _Proficiency in Microsoft Office Suite and familiarity with Windows._

+ _Experience with Salesforce CRM and related software._

+ _Strong problem-solving, time management, and attention to detail._

+ _Excellent written and verbal communication skills._

+ _Customer service experience via phone and email._

+ _Friendly, outgoing personality._

Cedar Fair Entertainment Company is an equal opportunity employer. A work permit may be required for associates under the age of 18. Applicants must be legally eligible for employment in the United States and in accordance with state laws. Cedar Fair also conducts background checks on all applicants 18 years of age and older.