"Alerted.org

Office Administrator

_Location: Elkhart, IN_

_Job Type:_ Full-time

_Salary:_ $22

About the Role:

Waste Connections seeking a **Office Administrator** to join our team and provide top-notch support to our customers. The ideal candidate is a problem solver with excellent communication skills who thrives in a fast-paced environment.

Key Responsibilities:

+ Respond to customer inquiries via phone, email, and chat

+ Provide accurate product and service information

+ Resolve customer issues efficiently and professionally

+ Maintain customer records and update account information

+ Collaborate with other departments to address customer concerns

+ Follow company policies and procedures to ensure customer satisfaction

+ Accepting payments from customers, researching customer billing inquiries and updating customer account information.

+ Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues.

+ Data Entry

Qualifications & Skills:

• Previous customer service experience or office admin preferred (but not required)

• Strong verbal and written communication skills

• Ability to multitask and work in a fast-paced setting

• Proficiency in Microsoft Office and customer service software

• Problem-solving and conflict-resolution skills

• High school diploma or equivalent (college degree a plus)

Benefits:

• Competitive salary & performance bonuses

• Health, dental, and vision insurance

• Paid time off & holidays

• Career growth opportunities

• Employee discounts & perks

_Waste Connections_ _is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status._