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Posting Details

Working Title LEAD EVENTS SUPPORT TECHNICIAN

Position Number 00092A

Department WEBB CTR OP COST

Location Norfolk, VA

Type of Position Classified

Type of Job Full Time

EEO Category C Technicians

Job Description

Provide technology consulting support services to all university departments and student groups hosting events in Webb Center, Broderick Dining Commons, The Ted Constant Convocation Center, public outdoor areas, or major events held in classrooms. These services include determining equipment needs, planning and set-up of necessary equipment, and support during events. Coordinate equipment purchases, repairs and/or service calls with university approved vendors for all equipment owned by Auxiliary Services. This position provides and supports technology resources for non-academic events.

Type of Recruitment

Knowledge, skills and abilities

+ Exceptional knowledge of configuration and support of audio visual equipment.

+ Considerable knowledge of personal computers specifically in the use with media equipment;

+ Working knowledge of effective customer service and problem-resolution techniques when serving diverse customers.

+ Working knowledge of effective oral and written communication techniques.

+ Some knowledge in the troubleshooting/repair of media equipment.

+ Considerable computer literacy preferably in Microsoft products.

+ Considerable knowledge of digital and networked room controllers and user interfaces.

Special licenses, registration or certification

Valid Driver’s License and insurable driving record.

Education or training

None

Level and type of experience

Some experience supporting multi-media technology. Considerable experience in problem solving and decision analysis (i.e. can differentiate between the need to take action and when to consult with supervisor).

Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)

Some experience working with faculty, staff, and students in higher education environment. Considerable experience in supporting a multimedia/technology environment. Formal training in media/technology related field. Equivalent combination of education and experience. CTS ( AVIXA Certified Technology Specialist) certification preferred.

Conditions of Employment

This position is located on the Norfolk campus and will require some night and weekend event management.

Annual Salary/Hourly Rate Salary commensurate with education and experience

Posting Detail Information

Job Requisition Number S02917

Job Open To General Public

Open Date 04/21/2025

Close Date 05/02/2025

Open Until Filled No

Special Instructions Summary

Please submit your cover letter and resume.

Criminal Background Check The final candidate is required to complete a criminal history check.

College Home Page

Department Home Page

Equity Statement

It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.

Reasonable Accommodation Request

If you are an individual with a disability and require reasonable accommodation, please contact the Office of Institutional Equity & Diversity at (757) 683-3141.

Alternative Hiring Process

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process.

To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter.

To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155.

Pay Transparency Nondiscrimination Provision

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor’s legal duty to furnish information.

Supplemental Questions

Required fields are indicated with an asterisk (*).

+ Do you have a valid driver's license and an insurable driving record?

+ Yes

+ No

Applicant Documents

Required Documents

+ Resume

+ Cover Letter/Letter of Application

Optional Documents

+ Yellow Layoff Form

+ Blue Layoff Card

+ AHP Letter