• Install Operations Manager

    Logan A/C & Heat Services (Dayton, OH)


    Install Operations Manager- On-site

    Logan A/C & Heat Services

    57 reviews (https://www.indeed.com/cmp/Logan-Services,-Inc.-1)

     

    Dayton, OH 45414

     

    Starting at $75,000 per year - Full-time

     

    Logan A/C & Heat Services in Dayton, OH  is looking to hire a full-time Install Operations Manager. Are you looking for a supportive growth-oriented environment?

     

    We offer benefits, including medical, dental, vision, health savings account, short term disability, long term disability, paid time off, paid holidays, a 401(k) with company match, profit sharing and continuous opportunities for growth.

     

    We are seeking a self-motivated, results-driven Install Operations Manager to lead our installation department and oversee the performance, training, and development of our Field Install Team, Install Management Team, and Apprentice Program. This is a high-impact role requiring strong leadership, analytical thinking, and a passion for people development.

     

    As an Install Operations Manager, you will take full ownership of your department's success, driving operational excellence, cross-department collaboration, and a customer-first mindset—all while cultivating a team that reflects our company's people-first values.

    Essential Duties and Responsibilities:

    + Provide daily oversight and leadership of all field installations and training operations.

    + Manage the entire install team, including Install Managers, Supervisors, Trainers, and Apprentices.

    + Coach, mentor, and develop staff through feedback, performance reviews, and training schedules.

    + Oversee and improve the Install Apprenticeship Program, ensuring development milestones are met.

    + Continuously assess and enhance installation processes to increase profitability and efficiency.

    + Drive and implement innovative initiatives to stay ahead of industry standards and competitor tools.

    + Collaborate with cross-functional teams including Sales, Logistics, Service, Customer Service, and HR.

    + Analyze department performance data to drive actions that support revenue and growth targets.

    + Organize and lead monthly departmental huddle meetings, presenting on performance and goals.

    + Provide weekly updates to service and dispatch teams to align on scheduling and promotion execution.

    + Lead seasonal installation planning and training calendar development.

    + Hire, train, and retain installers, assistants, and key department roles.

    + Conduct career development planning and succession discussions with team members.

    + Additional duties as assigned by executive leadership.

    Key Competencies:

    + Analytical Thinking: Ability to interpret team performance data and turn it into actionable strategies.

    + Commitment: Demonstrates strong reliability and a goal-oriented mindset.

    + Self-Driven: Works independently while maintaining effective communication with peers and leadership.

    + Active Listening: Attentive and thoughtful communicator who values team input.

    + Approachability: Builds trust and rapport easily with staff and peers.

    + Clear Communication: Delivers timely, relevant, and concise information at all levels.

    + Confidentiality: Handles sensitive information professionally and ethically.

    + Leadership: Inspires, organizes, and guides teams to achieve results in alignment with company values.

    Experience and Requirements:

    + Bachelor's degree in Business Administration or related field preferred.

    + Extensive organizational and business knowledge.

    + Proven track record of independent decision-making and leadership success.

    + Conflict resolution and team management experience.

    + Strong knowledge of Microsoft Office (Excel, Word, Outlook).

    + Ability to quickly learn and leverage CRM platforms such as ServiceTitan.

    + Strong attention to detail with exceptional written and verbal communication skills.

    + Outstanding time management and prioritization abilities.

    WORK SCHEDULE

    7:30am – 4:30pm and rotating Saturday as needed.

     

    We look forward to speaking with you about our career opportunities at Logan Services!

     

    Logan Services Inc. offers Equal Employment Opportunities to all applicants.