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Responsibilities

The Manager of Clinic Operations is responsible for the efficient and effective day-to-day operations of the clinic, ensuring smooth patient flow, optimal resource utilization, and adherence to all regulatory and compliance standards. This role involves leading and supervising clinic staff, managing budgets, implementing operational policies and procedures, and collaborating with other departments to enhance the overall patient experience

and achieve organizational goals. The Manager will also be responsible for identifying and implementing process improvements to enhance efficiency, productivity, and patient satisfaction within the clinic setting.

+ Engage with the floor. Talk to the staff, the patients, and families. Keep your finger on the pulse of your department so you can keep things running smoothly.

+ Coordinates work of licensed and unlicensed personnel in unit(s).

+ Develops a cost-effective, 24-hour staffing pattern within the unit(s) to meet needs of patients and labor budget.

+ Hires, trains, develops, evaluates, and disciplines staff members.

+ Ensures compliance with accrediting and regulatory agencies such as TJC, Health Departments and OSHA.

+ Creates a work environment that fosters safety, communication, and positive work environment.

+ Ensures the NDNQI benchmarks are met; Encourages staff to participate in the annual Employee Engagement Survey; Creates a culture of safety to ensure Safety Survey targets are met; Encourages staff to achieve national certification, participate in shared governance councils, and be involved in professional organizations and community; Provides an environment that empowers current and emerging leaders.

+ Monitor productivity and efficiency of your department, including budgets. We want to achieve the best throughput while never compromising on care.

This position may require direct patient care duties and/or administrator on-call responsibilities

Dignity Health now offers an Education Benefit program for benefit-eligible employees after 180 days. This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $9,000. Advanced Practice Providers and Faculty Physicians can receive up to $90,000 if full-time and hired within a year of completing their residency or fellowship. Part-time providers can receive up to $45,000. Join our team at Dignity Health to take advantage of this amazing opportunity!

Qualifications

Minimum:

+ Three (3) years experience as a clinical supervisor or manager in which administrative, supervisory, and teaching abilities have been demonstrated

+ **Bachelor's degree in Nursing (BSN)**

+ Must hold and maintain AZ or compact state RN license (RN)

+ American Heart Association Advanced Cardiac Life Support (ACLS)

+ American Heart Association Basic Life Support for Healthcare Providers (CPRBLS)

+ American Heart Association Pediatric Advanced Life Support (PALS)

+ Must have strong critical thinking and problem solving abilities

Overview

Hello Humankindness (https://hellohumankindness.org/)

Arizona General Hospital Mesa is a 50 bed non-profit facility providing quality health care to patients and communities in and around Mesa, Arizona. We are part of CommonSpirit Health which operates 139 hospitals and more than 1,000 care sites across 21 states, making our services accessible to nearly 1 in 4 U.S. residents.

If you are committed to social justice, health equity, and prepared to deliver care in new, innovative ways, you belong with us.

_For the health of our community ... we are proud to announce that we are a tobacco-free campus._

Pay Range

$42.69 - $61.91 /hour

We are an equal opportunity/affirmative action employer.