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  • Retail Customer Service - Michaels Custom Framer…

    Michaels (NY)



    Apply Now

    Store - LI-RIVERHEAD, NY

     

    Build customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they’re looking for. Provide a safe, clean and clutter-free environment.

    Major Activities

    + Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards

    + Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions. * deliver sales and production results

    + Complete framing orders with a high degree of quality and on time

    + Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment

    + Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop

    + Follow Standard Operating Procedures (SOPs) and Company programs

    + Support shrink and safety programs

    + Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others

    + Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget

    + Operate cash register and execute cash handling to standards

    + Acknowledge customers, help locate product and provide solutions

    + Assist with Omni channel processes

     

    Other duties as assigned

    Minimum Type of experience the job requires

    + basic computer skills and basic measuring skills

    + ability to operate the framing equipment and glass cutter

    Preferred Type of experience the job requires

    + retail experience

    + Experience selling products and/or services to customers

    Physical Requirements

    + regular bending, lifting, carrying, reaching and stretching

    + ability to move throughout the store

    + ability to remain standing for long periods of time

    + lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment

    + if you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation

    Work Environment

    + public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

     

    Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

    Total Base Pay Range for this Position:

    $16.75 - $19.70

     

    At The Michaels Companies Inc, **our purpose is to fuel the joy of creativity** . As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com (http://www.michaels.com./) and Michaels.ca . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels (https://www.michaels.com/makerplace) , a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, **Michaels is the best place for all things creative.** For more information, please visit  www.michaels.com

     

    At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com .

     

    Michaels is an Equal Opportunity Employer. We are here for all Team Members and all** **c** **ustomers to create, innovate and be better together.

     

    _Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL)._

     

    EEOC Know Your Rights Poster in English (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf)

     

    EEOC Know Your Rights Poster in Spanish

     

    EEOC Poster Optimized for Screen Readers (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf)

     

    Federal FMLA Poster

     

    Federal EPPAC Poster (https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf)

     


    Apply Now



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