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Graduate Assistant in the Heritage Center (Audience Services)

University of Dubuque

1 Positions

ID: VVRzNXEvdHRlN3ZnYVUr

Posted On 04/21/2025

Job Overview

The University of Dubuque is a growing faith based University that is seeking a **Graduate Assistant in the Heritage Center (Audience Services)** for the 2025-2026 term, with a potential renewal for 2026-2027.

Primary Responsibilities:

+ Work collaboratively with all Heritage Center staff, UD's Fine and Performing Arts department, University Relations, Advancement, and Alumni offices to advance the performing arts on the UD campus.

+ Report to the Director of Audience Services for box office and front-of-house operations and to the Executive Director on event/facility marketing and programming issues.

+ Maintain excellent public relations and high customer service standards with all patrons and users of Heritage Center, both on and off campus.

+ Allow flexibility in scheduling since evening and weekend hours are often expected. Scheduled work hours vary according to Heritage Center event schedule.

+ Motivate other FOH and ticketing staff to emulate your ticketing system and ushering knowledge and efficient and customer friendly manner.

+ Perform other duties as assigned in support the University's _Mission_

Requirements:

+ Bachelor's degree is required and the position is conditional based on acceptance into University of Dubuque Masters' program

+ Work collaboratively with all Heritage Center staff, UD's Fine and Performing Arts department, University Relations, Advancement, and Alumni offices to advance the performing arts on the UD campus.

+ Report to the Director of Audience Services for box office and front-of-house operations and to the Executive Director on event/facility marketing and programming issues.

+ Maintain excellent public relations and high customer service standards with all patrons and users of Heritage Center, both on and off campus.

+ Allow flexibility in scheduling since evening and weekend hours are often expected. Scheduled work hours vary according to Heritage Center event schedule.

+ Motivate other FOH and ticketing staff to emulate your ticketing system and ushering knowledge and efficient and customer friendly manner.

All graduate tuition is waived for the student for the term in which they serve as a GA. In return for a waiver of tuition, the assistantship recipient agrees to provide service to the University equivalent to twenty (20) hours per week. Additionally, domestic GA's have the option to participate in work-study. Although it may be within a different department from which the GA serves.

To apply with a growing faith-based University for the **Graduate Assistant in the Heritage Center (Audience Services)** position, please submit a UD Employment Application (https://www.dbq.edu/AboutUD/Employment/OnlineApplicationforEmployment/) with an attached cover letter, resume, and three professional references or email application materials to [email protected] .

Applications from qualified persons with diverse backgrounds and cultures, including women and persons of color, are welcomed. AA/EEO. For more information regarding the Jeanne Clery Act, please go to https://www.dbq.edu/SafetySecurity/JeanneCleryAct/ .

Primary Contact

11888

Julie MacTaggart

Director of Human Resources, HR

563-589-3619

Phone

Phone

Phone

563-589-3682

Fax

[email protected]

Email

True

False

True

Job Details

Categories

Clerical/Office Administration

Education

Location

Dubuque, IA

Job Type

Employee

Full/Part

Company ID

1313

Job REQ #

VVRzNXEvdHRlN3ZnYVUrTkFPdmN0UlkxT2Z0WlFkQW9UT1NlQm9LZW9EVGJkT3NpdUZDL3ZLOUZ3YzNmK29sWE1JdFNyZ3ZtcGFJTTQ5dVJCRWo1bEE9PQ==

\# Positions

1

Start Date

20250421

End Date

20250603

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University of Dubuque

About the Company

About the University of Dubuque

The University of Dubuque is a private, Presbyterian, coeducational, professional university with a foundation in the liberal arts. Our commitment is to nurturing the mind, body, and spirit as well as encouraging students to explore their fullest potential, is part of a rich Christian identity that dates back to the University's founding in 1852. Our welcoming interfaith community of 2000 students attracts young men and women from across the country and around the globe who seek the knowledge and the skills to make a difference in our ever-changing world. Within a values and faith base, we offer you an array of perspectives and broad exposure to our truly global society. The University comprises the undergraduate college, the graduate school, and the theological seminary.

Mission and Vision

The University of Dubuque is a private university offering undergraduate, graduate, and theological seminary degrees, and other educational opportunities with the intention of educating and forming the whole person. The University is comprised of individuals from the region, our nation, and the world.

As a community, the University practices its Christian commitments by educating students, pursuing excellence in scholarship, challenging students to live lives of worth and purpose, and preparing students for service to the church and the world.

Therefore, the University of Dubuque is committed to:

+ A hospitable Christian environment which respects other faith traditions;

+ Relationships which encourage intellectual, spiritual, and moral development;

+ Excellence in academic inquiry and professional preparation;

+ A diverse and equitable community where Christian love is practiced;

+ Stewardship of all God’s human and natural resources;

+ Zeal for life-long learning and service.