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Details

**Open Date** 05/02/2025

**Requisition Number** PRN41800B

**Job Title** Associate Director, Student Services

**Working Title** Associate Director of Student Affairs

**Job Grade** F

**FLSA Code** Administrative

**Patient Sensitive Job Code?** No

**Standard Hours per Week** 40

**Full Time or Part Time?** Full Time

**Shift** Day

Work Schedule Summary

**VP Area** Academic Affairs

**Department** 00113 - College of Science-Dean

**Location** Campus

**City** Salt Lake City, UT

**Type of Recruitment** External Posting

**Pay Rate Range** 47600 to 69,000

**Close Date** 06/13/2025

**Priority Review Date (Note - Posting may close at any time)** 05/16/2025

Job Summary

The College of Science is seeking an experienced and talented individual to lead our Student Affairs efforts. It is the mission of the College of Science to connect our students with the vast opportunities that mathematics and science unlock as we prepare students for exciting careers and educate the next generation of scientific leaders. Serving approximately 3,000 undergraduate students, the student affairs unit in the College of Science is responsible for ensuring exceptional student outcomes and providing support and opportunities from recruitment through graduation.

The Associate Director of Student Affairs will oversee student-facing operations and programming, data analytics, and be the primary liaison with the College of Science Dean’s office. This is a dynamic position that will have a wide range of scope under their purview, with opportunities for creative operations and strategic engagement with student populations. This is a fully in-person role that will be located in the Crocker Science Center on the University of Utah campus.

The College of Science at the University of Utah is a leading academic division dedicated to advancing scientific knowledge through innovative research, rigorous education, and community engagement. It encompasses eight academic units, as well as interdisciplinary programs that foster collaboration across scientific disciplines such as the Wilkes Center for Climate Science and Policy, the Center for Math Education, and the Henry Eyring Center for Cell and Genome Science. With state-of-the-art facilities and a strong emphasis on undergraduate research and graduate training, the College of Science prepares students for careers in academia, industry, medicine, and beyond.

Responsibilities

The Associate Director of Student Affairs will have the opportunity to lead out joint efforts to establish best practices for student engagement and outcomes. Responsibilities include:

+ Develop and strategize activities and student programming, including student engagement

+ Coordinate College of Science housing opportunities, including the Kahlert Village COS Floor and the Crocker Science House

+ Manage the College of Science Ambassador program, including coordinating Ambassadors for outreach, recruitment, and mentoring

+ Provide ACCESS program support

+ Serve as the Student Council liaison

+ Coordinate student events as needed, including providing orientation support

+ Provide insight and data analytics on university metrics

Essential Functions:

1. Develops and implements customer service, staff management and financial objectives for assigned departments consistent with the University’s goals and objectives.

2. Implements and administers new and existing department programs and services to internal and external customers. Evaluates program effectiveness. May carry out and implement logistic plans and procedures to ensure that internal university and external entities’ needs are met.

3. Establishes internal objectives and implements procedures to meet goals. Assists in setting department short and long-term goals.

4. Oversees department staff management including recruitment, performance evaluations and retention of staff.

5. Ensures customer satisfaction by analyzing customer complaints, concerns and suggestions. Provides appropriate follow through to ensure quality customer service.

6. Facilitates cooperative and collaborative relationships with the community and other institutions.

In addition to the responsibilities outlined above, the individual may be expected to contribute to college initiatives and perform other duties as assigned by their supervisor and the College of Science dean. A successful candidate for this role will recognize the need for flexibility in their job duties during this current period of university transitions.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking.

Seldom: Bending, reaching overhead.

Minimum Qualifications

Bachelor’s degree in Business or Public Administration, a related area, or equivalency (one year of education can be substituted for two years of related work experience). Six years of progressively more responsible management experience; and demonstrated leadership, human relations and effective communication skills also required.

Master’s degree in Business Administration or related area preferred.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Priority application deadline of Friday, May 16, 2025.

**Type** Benefited Staff

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.