• Executive Receptionist

    The Millennium Group (New York, NY)


    New York, NY, USA | Hourly | 26.00 per hour 26.00 | Full Time

     

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    KEY RESPONSIBILITIES:

    + Operates multiple-line telephone and routes calls to the appropriate person or location within the office. Calls must be answered in four rings or less.

    + Exercises discretion and interpretive judgment in frequent and sometimes stressful contacts with callers. Research and identify the appropriate business units or persons for callers when it is not obvious from a provided list.

    + Greets customers, vendors, employees from other locations and other visitors with high degree of professionalism and courtesy.

    + Log all guests and visitors in and out of the visitors system.

    + Maintains statistical data and volume of visitors, calls, and conference room reservations.

    + Call for car service when required.

    + Receives deliveries.

    + Complies with client security policies.

    + Manage scheduling of all conference room reservations.

    + Ensures all conference rooms are set up and broken down within agreed time.

    + Ensure set-up of audio/visual conferencing etc.

    + Provides general administrative and clerical assistance.

    + Maintains safe and clean reception area.

    + Identify telephone system problems and immediately alert the proper personnel.

    + Other duties as assigned.

    Qualifications:

    + High school diploma required; Associate's degree preferred.

    + Three (3) - Five (5) years or more direct experience in a high touch corporate environment.

    + Strong computer acumen including a high degree of proficiency (3-5 years experience) with Microsoft Office Software (Word, Excel, Outlook).

    + Exhibits superior verbal communication and phone skills.

    + Exhibits exceptional customer service skills. Ability to interact with high level clients.

    + Excellent organizational skills. Ability to prioritize work assignments while managing conflicting priorities and requests.

    + Consistently demonstrates professional demeanor, appearance, and attitude.

    + Proven ability to remain calm under pressure; resilient.

    + Sound judgment and problem-solving ability.

    + Ability to appropriately handle confidential and highly sensitive material.

    + Ability to take initiative and function independently while working in a team oriented environment.

    + Assertive and resourceful; motivated; willing to ask questions and take initiative without direction.

    + Possesses strong attention to detail.