"Alerted.org

New York, NY, USA | Hourly | 18.00 per hour 18.00 | Full Time

| yes

Responsibilities:

+ Customer Service & Reception: Ensure the customer service area is always staffed and functional. Provide reception coverage and handle client interactions

+ Mailroom & Office Support: Assist in all mailroom functions, including sorting, distributing, and handling mail.

+ Support various office services like copy requests and work tickets during coverage or lunch breaks.

+ Backup for staff: Act as a backup for all office staff functions when needed, offering flexibility in adapting to changes in duties or coverage.

+ Maintains records and files

+ Must have good working knowledge of postal regulations

+ Must have good working knowledge of computer basics

+ Perform work in a backup capacity to all staff functions

+ Provide problem resolution

+ May deal with difficult or irate customer periodically

+ Ensures equipment is in good working order, equipment maintenance

+ Interfaces with the client contact when required

+ Keeps manager informed of operational efficiencies and potential problems

+ May be required to work overtime periodically

+ Able to set priorities

+ Must be flexible to adapt to changes

+ Must demonstrate leadership qualities

+ Cover locations in the New York Metropolitan and/or Tri-State Areas

+ Travel when need based on coverage and needs

Special Skills/Requirements

+ High School diploma or GED equivalent required.

+ Ability to lift up to 50 lbs.

+ 1 to 2 year experience in a mail room or experience at FedEx and/or UPS.

+ Proficiency in MS-Office: Word, Excel, Outlook, and Power Point.

+ Ability to appropriately handle confidential and highly sensitive material.