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Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Senior Analyst, Refer a Business Marketing** **Analytics

Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes, with small business being the largest customer segment and a continued area of investment and focus. The Senior Analyst in this role will sit on the Refer A Business Marketing team within the broader Small Business Prospect Marketing team, focusing on acquiring prospects on American Express Small Business cards.

The Senior Analyst will lead reporting, analysis, and forecasting for our Refer a Business (RAB) acquisition program. The role provides an exciting opportunity to inform investment decisions and drive profitable growth while working in a dynamic and competitive space.

Core Responsibilities:

+ Lead weekly and monthly channel performance analysis, including production of reports and insights for internal and external audiences

+ Lead monthly and annual forecasting for the RAB channel, including sizing and communicating changes to investment needs

+ Manage channel budget and own invoicing, payments, and reconciliation processes in close collaboration with external agencies and internal partners

+ Partner closely with analytics and investment optimization teams to develop performance commentary and recommend optimization tactics

+ Nurture relationships with key RAB partners and identify strategies to deliver additional growth

+ Provide ad hoc support for team projects, including sizing and business cases

Qualifications

+ Superb analytical skills, including proficiency in Excel

+ Exceptional attention to detail

+ Ability to extract relevant insights from multiple data sources to inform channel recommendations

+ Demonstrated ability to build effective relationships across diverse set of internal colleagues and externals partners

+ Excellent verbal and written communicator who can articulate performance results and drivers to varied audiences

+ Self-starter with ability to navigate complex processes independently and prioritize across multiple projects

+ Enthusiastic and curious; comfortable in a fast-paced, rapidly changing environment

+ 2 years of relevant experience

+ Digital marketing, marketing research, or agency management experience a plus

Qualifications

Salary Range: $55,000.00 to $105,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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**Job:** Marketing

**Primary Location:** US-New York-New York

**Schedule** Full-time

**Req ID:** 25006276