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Working Title: Operations Policy Administrator - Management Analyst 4

Job Class: Management Analyst 4

Agency: Revenue Dept

+ **Job ID** : 85896

+ **Location** : St. Paul

+ **Telework Eligible** : Yes

+ **Full/Part Time** : Full-Time

+ **Regular/Temporary** : Unlimited

+ **Who May Apply** : This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 05/12/2025.

+ **Date Posted** : 05/05/2025

+ **Closing Date** : 05/19/2025

+ **Hiring Agency/Seniority Unit** : Revenue Dept / Revenue (inc Assessors)-MAPE

+ **Division/Unit** : Commissioner's Office / Commissioner's Off Admin Staff

+ **Work Shift/Work Hours** : Day Shift

+ **Days of Work** : Monday - Friday

+ **Travel Required** : No

+ **Salary Range:** $32.99 - $48.93 / hourly; $68,883 - $102,165 / annually

+ **Classified Status** : Classified

+ **Bargaining Unit/Union** : 214 - MN Assoc of Professional Empl/MAPE

+ **FLSA Status** : Nonexempt

+ Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Are you a skilled communicator with strong facilitation and project management abilities, eager to innovate and enhance policies, procedures, and processes within state government operations? The Department of Revenue is seeking to fill a permanent position on the Operations Policy Team.

This team proactively creates, reviews, and updates administrative policies and procedures.

In this role, you will have the opportunity to lead organizational change and improve the employee experience across the agency. As a member of the Operations Policy Team, you will:

+ Oversee the development and implementation of new and existing state and agency operational policies, practices, and procedures.

+ Develop comprehensive implementation plans—including scope, communication strategy, timelines, and resource allocation—to document critical business operations and ensure timely execution and communication.

+ Lead the facilitation, development, and documentation of critical processes and procedures to ensure continuity of key agency functions.

As an employee at the Department of Revenue, you’ll join a group of professionals who strive to be innovative, collaborative, and results-driven by thinking big, having fun, and promoting the common good. We are committed to an inclusive work environment that values each employee and works to continually address the needs of the communities we serve. This position provides a flexible work schedule with hybrid telework options available.

This posting may be used to fill multiple vacancies.

_This position is eligible for hybrid telework. Effective June 1, employees living within 50 miles of the office will be required to work in the office at least 50% of the time each month. Employees may reside outside the state of Minnesota if they live in a state bordering Minnesota and are within 50 miles of the primary work location._

_Existing employees who were approved to telework from a bordering state and more than 50 miles from their work location before June 1, 2025, may retain this arrangement unless they move farther away._

Minimum Qualifications

+ Three (3) years* of advanced-level professional analysis experience

*A bachelor's degree in a closely related field as determined by the agency may substitute for one year of experience; associate degree may substitute for six months of experience.

Applicants who meet the above experience requirements will be further evaluated based on the following:

+ Exceptional written and oral communication skills to effectively develop and present on operational policies and procedures

+ Strong project management or facilitation skills

+ Ability to prepare comprehensive reports, policies, and procedures

+ Ability to identify, evaluate, negotiate, and resolve critical management issues

Preferred Qualifications

+ Strong collaboration skills with the ability to engage subject matter experts and build effective cross-functional partnerships.

+ Proven experience leading organization-wide planning efforts, managing timelines, deliverables, and multiple high-priority projects.

+ Skilled in driving process improvements and leading change initiatives with sound judgment and strategic thinking.

+ Excellent interpersonal and communication skills, with the ability to influence outcomes and navigate complex, ambiguous issues.

+ Committed to fostering a diverse and inclusive workplace where all individuals are valued and supported.

+ Experience balancing multiple projects with fluctuating deadlines while maintaining meticulous attention to detail

Physical Requirements

Requires occasional moving of articles such as boxes, accounting records, laptop computer, and portable printer.

Additional Requirements

Prior to an offer of employment, a background check will be conducted. This will include, but is not limited to checking degrees and licensures, criminal history, and tax filing and payment history. All individual income tax filing and payment obligations must be current prior to interviewing for this position.

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.