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Location

Severin Hotel

Ideally located in the heart of downtown Indianapolis, the four-diamond Omni Severin Hotel stands as the city’s longest running luxury hotel and a beautifully restored piece of the city’s history. The hotel elegantly combines the grandeur of the early 1900’s with the modern amenities and superior service of today, and offers memorable experiences that are within walking distance to many leisure, business and cultural attractions.

Associates at the Omni Severin Hotel enjoy a safe and nurturing environment where anything is possible to make their career with Omni Hotels a reality. The pride in our associates, the engagement of our guests and the spirit of “Hoosier Hospitality” are just a few examples of why we are the employer of choice in the Indianapolis area. If you are a people pleaser, self motivated, and live to serve others, the Omni Severin Hotel is the hotel for you.

Job Description

• Overnight Audit Supervisor – Omni Severin Hotel (Downtown Indy)

Be the calm in the night shift storm. Lead. Balance. Connect.

About the Role:

Are you a night owl with serious attention to detail and a knack for solving problems before sunrise? As ourOvernight Audit Supervisor, you’ll own the overnight operation—blending guest service, finance, and front desk savvy to keep the hotel running smoothly while the city sleeps.

Responsibilities

What You’ll Be Rocking Each Night:

+ Oversee the front desk and night audit operations like a pro

+ Run daily reports, close out financials, and balance the books (hello, spreadsheets 📊)

+ Handle VIPs, comps, and out-of-order rooms like a boss

+ Wrap up express checkouts and make sure guests leave on a high note

+ Send out shift recaps and communicate the overnight rundown to the morning crew

+ Document and correct any cash-handling errors—accuracy is your thing

+ Perform nightly backups, credit card batching, and Opera system tasks

+ Be the go-to for any guest issues and own the service recovery process

+ Know hotel amenities and local hotspots so you can guide guests like a concierge

+ Stay on top of safety, emergency procedures, and key security protocols

+ Work cross-functionally with all departments—Housekeeping, Engineering, PBX, and more

+ Keep the vibe friendly, professional, and focused—even at 3am

Qualifications

What You Bring to the Table:

+ Strong customer service skills (bonus if you stay cool under pressure)

+ Detail-obsessed with solid computer, communication, and multitasking abilities

+ Previous hotel front desk or night audit experience preferred

+ Ability to work overnight shifts, weekends, and holidays—flexibility is key

+ Able to lift up to 30 lbs, and stand/sit for long periods while working with computers, phones, and printers

Perks of the Job:

• Free meals during shift

• Discounts at Omni Hotels nationwide

• Close-knit team and welcoming environment

• Real growth opportunities within a luxury hotel brand

If you’re ready to take charge of the night and be the heartbeat of the hotel after hours—let’s make it official. Apply now.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected] .

End of Job Description

#IND123

Job LocationsUS-IN-Indianapolis

Posted Date2 months ago(3/14/2025 9:30 AM)

Requisition ID 2025-120712

# of Openings 1

Category (Portal Searching) Front Office Operations