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Description

We are looking for a skilled Encompass Administrator to manage and enhance our loan origination platform. In this role, you will gather business requirements, design workflows, and develop effective solutions to optimize processes. You will also play a critical role in troubleshooting issues and ensuring smooth integration with third-party systems. This is a remote role with periodic travel to Florida.

Responsibilities:

• Conduct discovery sessions with business teams to collect and document detailed requirements for the Encompass platform.

• Develop and customize workflows, including business rules, input forms, and milestone tasks, to align with operational needs.

• Collaborate with internal IT teams and external vendors to coordinate system integrations and workflow optimization.

• Provide training support, create documentation, and manage the rollout of new features and system updates.

• Troubleshoot and resolve platform issues by working closely with loan operations and technology teams.

• Build and execute a roadmap for future platform enhancements, including onboarding processes for newly acquired companies.

Requirements • At least 5 years of experience in Encompass administration, including workflow configuration and business rule development.

• Strong skills in gathering and translating business requirements into technical solutions.

• Familiarity with Encompass integrations and third-party ecosystem partners.

• Solid understanding of mortgage loan operations and compliance requirements.

• Proficiency with tools like XML and Notepad++ for configuration and support.

• Excellent communication skills to collaborate effectively with diverse teams.

• A proactive mindset with a focus on creating scalable, efficient solutions. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .