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NY HELP No

Agency Transportation, Department of

Title Special Assistant - Deputy Director, Administrative Services

Occupational Category Other Professional Careers

Salary Grade 664

Bargaining Unit M/C - Managerial/Confidential (Unrepresented)

Salary Range From $123793 to $156224 Annually

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class Exempt Class

Travel Percentage 20%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address 50 Wolf Road

City Albany

State NY

Zip Code 12232

Duties Description • Works in coordination with the Assistant Commissioner and Chief People Officer to implement administrative services strategic projects and initiatives, consistent with NYSDOT overall Strategic Plan and goals, across the agency to ensure effectiveness and intended benefits are delivered through measurable outcomes. This requires a high-level, strategic approach to resource allocation, risk mitigation, process improvement, and communication to ensure project implementation and success is achieved.• Collaborate with leadership to develop human resource strategies that support agency goals and objectives. Lead workforce planning initiatives that align with agency growth and change initiatives. Identify and analyze workforce trends to support strategic planning.• Establishes and directs the activity of internal project teams, developing the project plan, including timelines, and resource allocation. Works with designated consultants and internal stakeholders on specific projects to ensure milestones and deadlines are maintained. Tracks progress, identifies issues, and takes corrective action to keep initiatives on track and on schedule. Develops and monitors quality assurance measures and performance indicators to determine the effectiveness of initiatives.• Design and implement comprehensive change management strategies, assisting with communications and change management efforts for the agency including developing and delivering targeted employee communications and presentations, surveys, and specific in-person and/or video training programs during periods of change and transformation. Assess the impact of changes on the organizations processes, systems, and employees. Identify and engage key stakeholders throughout the process including identifying potential areas of resistance and develop strategies to manage and mitigate them. Foster a culture that embraces change and innovation. Define performance metrics for assessing the effectiveness of change initiatives, monitoring progress and making adjustments as necessary• Facilitates the development and administration of state-wide administrative policies and procedures as part of the change management process. Reviews and tracks Official Orders for completeness prior to Commissioner approval.• Support dashboards that provide insights into key performance indicators (KPIs) related to recruitment, turnover, performance metrics, etc. Use data analytics to interpret and present metrics to stakeholders to assist with informed decision-making and propose actions based on findings. Analyze and provide workforce data and metrics to enable data driven decision-making and improve administrative processes and operations across the agency. • Assist in the successful delivery of programs and services in all functional areas under the Administrative Services Division including Audit, Employee Health & Safety, Facilities, and Human Resources.• Collaborate with other program areas and regions to ensure Administrative programs, systems, and processes are functioning appropriately and at a high service level. • Assess needs and assists in creating workforce planning strategies, improve employee recognition and engagement programs and foster a positive culture by promoting NYSDOT core values by ensuring they are integrated into day-to-day administrative operations.Responsibilities may include serving a role within the Incident Command System to support the department’s response to regional and statewide emergency situations.

Minimum Qualifications Bachelor’s degree in business management or related field required. Master’s degree preferred. 15 or more years’ experience in business administration working for a large complex organization. Experience with program and change management with at least 10 years in a supervisory role a must. Human Resources experience is a plus. Excellent communication, organizational, project management, customer service, and strategic thinking abilities are also required.

Additional Comments The New York State Department of Transportation is an equal opportunity/affirmative action employer. Women, minority group members, disabled persons and Veterans are encouraged to apply. Upon request, reasonable accommodations will be provided for the disabled.________________________________________In compliance with Public Law 99-603, candidates selected for appointment must provide an original document to prove their citizenship and/or legal right to work in the United States.

Some positions may require additional credentials or a background check to verify your identity.

Name Sarah Sheridan

Telephone

Fax

Email Address [email protected]

Address

Street NYS Department of Transportation, Personnel

50 Wolf Road, 1PL

City Albany

State NY

Zip Code 12232

Notes on Applying Qualified candidates should submit a letter of interest and a current resume, titled by last name, with the Notice Number MO-25-191 and last name in the subject line and referenced in the letter of interest no later than May 20, 2025.