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Join our vertically integrated team at MAT Holdings, Inc., a leading global manufacturer with a 40-year history. We're proud to provide employment opportunities for more than 14,000 employees across 12 countries. Headquartered in Long Grove, Illinois, we have over 40 factories on three continents, including 2.1 million square feet of U.S. distribution and manufacturing space.

You will find our products in home improvement centers, big box retailers, hardware stores and automotive chains. They're in the cars you drive, the trailers you tow, and the heavy-duty machinery you operate.

MAT can maintain consistent expertise and solutions across the entire supply chain. We’re experts in engineering, manufacturing, quality assurance, logistics and distribution, marketing, design, and customer service — we don't just make it happen, we ensure it happens with excellence.

We’re more than manufacturing, we’re MAT.

Job Summary

Support Program Manager in various automotive aftermarket-related job functions in Technical, Quality, Engineering, and Supply Chain Fields.  Assists with technical trainer inquiries, warranty review, PowerPoint assistance, engineering communication, inventory analysis, and general inquiries from traditional channels.

Pay range: $14 - 17 per hour

Principle Responsibilities

+ Assist Program Managers (PM) with customer responsibilities.

+ Interpret Brake-related inquiries and questions with oversight from the PM.

+ Develop an understanding of the brake pad industry and market trends to identify opportunities for business growth.

+ Collaborate with GRIE domain functions to develop customer-centric processes and improvements.

+ Assist with regular business reviews with key accounts to track performance, identify areas for improvement, and ensure customer satisfaction.

+ Assist with product training, technical support, and marketing materials to key accounts to facilitate product knowledge and sales growth.

+ Assist PM in addressing any issues or concerns in a timely and effective manner.

+ Identify and pursue new business opportunities within the automotive industry,

+ Assist and prepare regular sales reports, forecasts, and market intelligence to the management team to support decision-making and strategic planning

Competencies

+ Desire to learn and grow in the automotive industry.

+ An understanding of the aftermarket parts sector.

+ Strong understanding of the automotive parts distribution channel, including experience working with distributors, retailers, and dealerships.

+ Good communication and interpersonal skills can create a positive attitude.

+ Customer-focused mindset, develop tailored solutions to meet customer needs.

+ Results-driven, with a demonstrated ability to meet deadlines.

+ Strong organizational skills and attention to detail, with the ability to manage multiple projects.

Education/Experience

+ Experience in the automotive brake industry/service is preferred.

+ Graduate or Senior in an automotive-related field.

+ Previous Parts experience a plus.

+ Analytical and able to make short- and long-term decisions.

+ Greater Chicago Area

All your information will be kept confidential according to EEO guidelines.