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Director of Patient Financial Services

Pulaski, NY (http://maps.google.com/maps?q=61+Delano+St.+Pulaski+NY+USA+13142)

Description

Basic Function: To provide direction and oversight to the Lead Billing and Outreach Representatives within the organization to assure accurate, timely billing practices, maximizing patient service revenue

Principal Accountabilities:

+ Pursue collection efforts on past due accounts

+ Work as a liaison between ConnextCare and the electronic record vendor

+ Provide learning and growth opportunities for Billing staff

+ Directly supervise the Billing and Dental Billing

+ Participate on the Credentialing program committee

+ Answer questions from the satellite offices in regards to billing and collections

+ Knowledge in all aspects of the practice management system

+ Maintain responsibility for third party billing delegating daily activity to appropriate staff

+ Oversee Billing schedule to ensure adequate department coverage

+ Dissemination of any pertinent updates to the Billing staff

+ Review and approve employee electronic time cards

+ Identify and address immediate staffing needs to maximize the productivity of the Billing department

+ Organize and prepare auditing charts for billing

+ Update and maintain Transaction Express and Health Center Resource clearing house

+ Be a backup when necessary in any Billing or Outreach position

+ Monitor staff compliance with Finance, Corporate and personnel policies and procedures acting appropriately in circumstances that may need disciplinary action

+ Be present and available to participate in any way needed during the annual Financial Audit.

+ Work with insurance company representatives to ensure payment on claims

+ Ensure compliance of appropriate Joint Commission standards

+ To engage in Patient Centered Medical Home initiatives, including participating as part of the Clinical Care Team

+ Other duties and responsibilities as may be requested by supervisor and/or management

+ This position is eligible for hybrid/remote work options

Requirements

+ Associates Degree, combination of experience and High School diploma/GED

+ Supervisory/Management experience required

+ Strong ability to firmly pursue payments on accounts

+ Verbal and written communication skills

+ Use proper judgment and decision making skills

+ Comply and enforcing the organizations code of conduct, safety rules and adheres to all company policies

+ Cooperate, work, and communicate with staff, supervisors, management, and visitors to our facility in an ethical, effective and professional manner

+ Computer proficiency with Microsoft Suite and the practice management system

+ Ability to display compassion and work well in stressful situations

+ Must be keenly aware of the importance of confidentiality in all aspects of the position