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LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

This role can be based in either San Francisco, Sunnyvale, or New York.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

The Strategic Finance Center of Excellence (COE) is a newly formed team focused on centralizing, standardizing, and modernizing key financial operations to unlock scale, accuracy, and strategic capacity across LinkedIn. As we build for the future, this team will act as business process owners, driving design and continuous improvement across high-impact financial workflows such as expense management, accrual processing, and headcount & position management. This team will also support the discovery and adoption of new tools and tackle automation opportunities.

We’re looking for a driven Process Documentation Specialist to lead the way in creating best-in-class process documentation from the ground up, with the goal of creating best practices, increasing consistency and accuracy, and removing knowledge barriers across finance.

In this foundational role, you’ll design, develop, and maintain the documentation that supports process alignment and change management across multiple stakeholders. These critical materials will ultimately be used for new hire onboarding and cross-functional team training. You’ll work horizontally across COE pillars alongside subject matter experts, global process owners, and stakeholders from Finance, HR Ops, People Analytics, Controllership, and beyond.

This is an opportunity to help our company define best practices, enable cross-functional collaboration, and build the backbone of our Strategic Finance knowledge management strategy while facilitating change and continuous improvement at scale. You will play a critical part in reducing operational risk, improving knowledge transfer, and enabling scale as the finance organization grows in complexity. As a founding member, you will spearhead building documentation infrastructure from scratch, with the opportunity to shape governance, standards, and long-term strategy in partnership with your COE colleagues.

We’re looking for someone who is results-oriented, able to juggle multiple complex workstreams, and comfortable facilitating workshops and training to ensure documentation not only exists but gets adopted and used as intended.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

Responsibilities

+ Develop and own standardized documentation including Standard Operating Procedures (SOPs), process maps, onboarding guides, and references guides in partnership with business process owners

+ Support cross-functional transformation efforts through high-impact documentation that enables scaling and improved efficiency

+ Collaborate across all COE functions and stakeholders to gather inputs and ensure accurate process representation

+ Juggle multiple workstreams, deadlines, and stakeholder groups with a results-oriented mindset

+ Create documentation that helps drive clarity, consistency, and alignment across teams—especially during periods of transformation

+ Define and implement best practices for content structure, clarity, accessibility, and review cycles

+ Maintain a centralized repository for documentation and define governance for version control, updates, and ownership

+ Conduct regular audits (with assigned business process owners/SMEs) to ensure documentation remains accurate, up to date, and aligned with evolving business processes

+ Facilitate workshops and training sessions to support understanding, user adoption, and long-term adherence to new processes

+ Continuously improve and refine documentation based on user feedback and evolving process needs

+ Support the culture and values of the organization, including diversity, inclusion, and belonging, by collaborating with and helping others; Participate in organization-wide events/initiatives

Basic Qualifications

+ Bachelor's Degree in Business, Business Analytics, Finance, or related field AND a minimum of 5 years of experience in process documentation, knowledge management, or business operations

+ Proven expertise in creating end-user documentation, SOPs, and training materials in a complex, cross-functional setting

+ Fluency with process documentation tools (e.g., ARIS, Lucidchart, Miro, Scribe, or equivalent platforms)

Preferred Qualifications

+ Strong communication and facilitation skills—capable of driving clarity from ambiguity and leading collaborative sessions

+ Demonstrated success in supporting change management and onboarding efforts through process design and documentation

+ Ability to synthesize complex information and translate it into clear, accessible formats

+ Prior experience in Finance (FP&A, Finance Ops, or related) is preferred

+ Strong attention to detail and organizational abilities

+ Demonstrates strong ownership mentality and takes pride in delivering high-quality, impactful work

Suggested Skills

+ Process Documentation & SOP Development

+ Content Structuring & Technical Writing

+ Process Mapping (e.g., ARIS, Lucidchart, Miro)

+ Knowledge Management Systems

+ Cross-Functional Collaboration

+ Change Management & Stakeholder Alignment

+ Training & Workshop Facilitation

+ Version Control & Documentation Governance

+ Analytical Thinking & Detail Oriented

+ Finance Acumen

LinkedIn is committed to fair and equitable compensation practices.

The pay range for this role is $91,000 to $148,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits .

Equal Opportunity Statement

We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at [email protected] and describe the specific accommodation requested for a disability-related limitation.

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

+ Documents in alternate formats or read aloud to you

+ Having interviews in an accessible location

+ Being accompanied by a service dog

+ Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance ​

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement ​

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.