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Job Title: Deposit Operations Specialist

Job Description

We are seeking a dedicated Deposit Operations Specialist to join our team. The ideal candidate will be responsible for overseeing a variety of banking functions, ensuring accuracy in account setup, and providing exceptional customer service. This role involves handling non-post items, mobile deposits, and reviewing exception reports, among other duties. The position offers an opportunity for career growth within a supportive team environment.

Responsibilities

+ Provide excellent customer service over the phone, via email, and in person to both internal and external customers.

+ Locate and correct DDA, COD, SDB, LAS, and Savings account numbers for all items that non-post and reconcile the accounts.

+ Print, review for accuracy, and mail customer interest checks.

+ Review mobile deposits and conduct second-day reviews of remote deposits.

+ Complete research requests for banks and help resolve service issues for customers, ensuring requests received by 3:00 PM are addressed the same day.

+ Process domestic collection items and handle returned debit cards and IOLTA reporting.

+ Review and process various customer letters, stop payment reports, and exception reports.

+ Perform all duties on a rotated basis, ensuring comprehensive coverage and expertise across functions.

Essential Skills

+ 1+ years of banking experience, preferably in back-room operations or as a teller.

+ Basic Excel skills (pivot tables not required).

+ Ability to provide excellent customer service and telephone courtesy.

+ Capability to operate a PC with keyboard accuracy and speed.

+ Demonstrated accuracy and efficiency in a fast-paced environment.

+ Ability to work under pressure, meet critical deadlines, and multitask effectively.

Additional Skills & Qualifications

+ Knowledge of ITI and windows-based programs on either IBM or Macintosh computers is preferred.

+ SharePoint experience is advantageous, though training will be provided.

+ Fiserv knowledge is a plus but not required.

+ High school diploma or equivalent education.

+ Prior balancing/reconcilement experience and familiarity with internal general ledger systems is preferred.

Work Environment

You will be part of an 11-member team with opportunities for career growth, including moving to different levels or departments. The role is primarily onsite with potential for a hybrid arrangement after one year. You will work Monday through Friday, 8:00 AM to 5:00 PM, with a rotating 9:00 AM to 6:00 PM shift three times a year. Training will be provided, with a trainer available for the first two weeks and ongoing support thereafter. The office is located in Gretna, NE. The work environment encourages a team player attitude while also valuing independent work ethic.

Pay and Benefits

The pay range for this position is $21.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Gretna,NE.

Application Deadline

This position is anticipated to close on May 19, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.