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Position Summary:

The Office Coordinator II facilitates the efficient operation of the assigned department(s) by performing a variety of clerical and administrative tasks. Provides administrative support in a variety of functions to an individual, team, department, or other group in the organization. Collects, reviews and analyzes data, and prepares reports, charts, budgets and other presentation materials. Responds to or routes routine inquiries from external or internal sources with standard correspondence or other messaging. May schedule and coordinate appointments, meeting, travel, and other activities.

Minimum Qualifications:

+ High School Diploma or Equivalent

+ 1 year of administrative experience

Essential Job Functions:

+ Performs clerical duties including typing, filing, and completion of simple forms.

+ Operates office machines including copiers, scanners, phone and voicemail systems, personal computers, and other standard office equipment.

+ May serve as the receptionist for the office, greeting patients, visitors, or staff.

+ Answers phones, directs calls to appropriate individuals, and prepares messages.

+ Copies, sorts, and files records related to office activities, business transactions, and other matters.

+ Prepares letters, memos, forms, and reports according to written or verbal instructions.

+ May sort incoming mail and delivers to appropriate department or individual; processes outgoing mail.

+ Maintains databases or filing systems either manually or electronically.

+ Manages calendars and schedules appointments.

+ May take on leadership role on team to direct office activities and functions to maintain efficiency and compliance with company policies.

+ Performs other related duties as assigned.

Knowledge, Skills and Abilities

+ Demonstrates sound judgement, patience, and maintains a professional demeanor at all times.

+ Ability to work in a busy and stressful environment.

+ Strong interpersonal, verbal and written communication skills.

+ Ability to work varied shifts.

+ Computer applications, MS Office, EMR, internet applications and standard office equipment.

+ Detail oriented, organizational skills and the ability to prioritize.

+ Strong emotional intelligence, interpersonal and teamwork skills.

The above statements are intended to describe the general nature and level of work being performed by people assigned to the job classification. They are not to be construed as a contract of any type nor an exhaustive list of all job duties performed by individuals so classified.

77212050 Patient Access Management