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*Overview:* Salem State University is seeking an exceptional Automation and Forms Specialist to join our cutting-edge Information Technology Services (ITS) division. As part of the Chief Information Office team, you will play a pivotal role in streamlining and optimizing our operational processes, ensuring seamless and efficient workflows across the university. In this pivotal role, you will be responsible for developing and implementing automated solutions to enhance productivity, accuracy, and data integrity. You will work closely with stakeholders from various departments to understand their unique needs and design customized forms and workflows tailored to their specific requirements. At Salem State University, your success and support are our top priorities. We offer a collaborative and inclusive workplace that celebrates diversity and empowers you to excel. As part of a team at the Commonwealth’s Civic Engagement University, you’ll be equipped to make a real difference in the lives of our students and the community. We are a proud emerging Hispanic and minority-serving institution committed to advancing social justice and equity. Join us and be a part of a vibrant community where your work truly matters. *Please Note: Applicants must apply online and attach resume and cover letter.* *** **Applications submitted to MassCareers will not be reviewed.** *** *Required Qualifications:* * Bachelor's degree in Information Technology, Computer Science, or a related field. * Proven experience in developing electronic forms and implementing workflow automation solutions, preferably in an educational or administrative setting. * Proficiency in using form creation software such as Adobe Acrobat, Jotform, Microsoft Forms, SmartSheet, or similar tools. * Ability to work independently and manage multiple projects simultaneously in a fast-paced environment. *Preferred Qualifications:* * Strong understanding of workflow automation concepts and technologies (e.g., Microsoft Power Automate, Zapier, etc.). * Excellent analytical and problem-solving skills with a keen attention to detail. * Effective communication and interpersonal skills, with the ability to collaborate with diverse stakeholders. * Ability to work independently and manage multiple projects simultaneously in a fast-paced environment. * Prior experience working in a higher education environment and familiarity with university administrative processes is a plus. * Prior experience with SimpliGov automation software. *Working Location* This is a hybrid position in Salem, MA with some on-campus, in-person responsibilities. Salem State University complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodation to qualified applicants and employees with disabilities. For accommodation information or requests please email [email protected]. *Application Instructions:* *Please Note: Applicants must apply online and attach resume and cover letter.* *** **Applications submitted to MassCareers will not be reviewed.** *** Employment is contingent upon a completed background and CORI check satisfactory to the university. This position is not eligible for H1B visa sponsorship. *EEO Statement:* The university considers all qualified candidates without regard to race, color, religion, sex, age, national origin, disability status, veteran status, gender identity, sexual orientation, genetic information, pregnancy or pregnancy-related condition or any other characteristic protected by law. *Recruitment Agencies:* /Salem State University does not partner with or accept candidates from outside staffing agencies. All hiring is managed directly by our internal Talent Acquisition team./ **Job:** **Education* **Organization:** **Salem State College* **Title:** *Automation and Forms Specialist* **Location:** *Massachusetts-Salem-352 Lafayette St* **Requisition ID:** *250004AD*