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Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Operations

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$71,900.00 - $118,700.00

Target Openings

1

What Is the Opportunity?

Under general direction, has direct Management responsibility for an operation within the Print Center in our Norcross office. This is a 3rd shift position with work hours from 11:30 p.m. to 8:00 a.m., Tuesday through Saturday.

What Will You Do?

+ Manage staff, daily workload, equipment, and technologies ensuring all schedules and/or Service Level Agreements (SLA’s) are met while overseeing the following of policies, processes, and procedures.

+ Deliver approved projects and enhancements within budget and on time adhering to overall team goals and the success of business initiatives.

+ Ensure upcoming recommendations and changes are tested to prevent any production interruptions.

+ Respond to varying workload requirements for the operation, varies shift hours for management coverage and handles simultaneous processing, technical and personnel issues.

+ Determine key metrics related to production, productivity, quality, and timeliness and holds team accountable for meeting production and metric goals while managing team performance appraisals and training of new employees.

+ Partner with Lines of Business and maintain regular dialog to leverage common resources and services on management of issues and development of future strategies.

+ Actively participate in the management of key vendors including conducting formal monthly reviews and informal weekly meetings, sharing information, and discussing and resolving issues.

+ Other duties as assigned

+ Perform other duties as assigned.

What Will Our Ideal Candidate Have?

+ Bachelor’s Degree

+ Five years of experience working in a large-scale Print Center operation.

+ Ability to embrace and champion change.

+ Strong commitment to quality and timeliness.

+ Experience with Microsoft Office products.

+ Intermediate math skills.

+ Previous formal or informal leadership experience.

+ Strong knowledge of hardware, software and products utilized within the Print Center.

+ Skilled at analyzing problems and making clear decisions.

What is a Must Have?

+ High school diploma or equivalent combination of education and experience.

+ Four years of experience within a Print Center team environment operation.

+ Experience with Microsoft Office products required.

+ A solid grasp of basic math skills.

+ Previous formal or informal leadership experience.

+ Excellent written and verbal communication skills.

+ Must be able to lift and carry weight up to 50 lbs. regularly

What Is in It for You?

+ **Health Insurance** : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.

+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.

+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.

+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.

+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email ([email protected]) so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ .