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Description

1. Experience in moderated and Unmoderated qualitative testing

2. Experience in analyzing research data and insights

3. Experience in ad-hoc research – like airports, inflight

4. Basics of UX

5 Strong communication and presentation skills

UX Researcher I Chicago, Illinois

The UX Researcher will be an integral part of the UX design team with a focus conducting design research to inform the design process from discovery to wireframes to visual design. In this role, the UX Researcher will lead efforts to develop and execute research plans, methodologies, and report findings to inform design development. At the core, this position will transform unmet user needs and business opportunities into successful product launches through user research throughout different design phases. The UX Researcher will work to create a best-in-class user experience for customers, helping transform unmet user needs and business opportunities into successful digital solutions.

We are looking for an experienced User Researcher who is curious about people and their behaviors. Sifting through the layers of consumer behavior requires an analytical and organized mind as well as the ability to think outside the research to glean the true meaning behind human actions. Probing for meaning via focus groups and interviews, would be part of work so being as comfortable with a crowd as you are one-on-one is very important. People best suited for this role are articulate and intelligent, with solid communication skills. This role requires individuals who are as computer savvy as they are people friendly, since their work entails examining and finding meaning in data as well as actually gathering data from people.

ESSENTIAL JOB ACCOUNTABILITIES

• Conduct independent research on multiple aspects of products and experiences.

• Collect and analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, server logs and online experiments (A/B testing).

• Work with Designers, Product Managers, Engineers and other UXRs to prioritize research opportunities in a fast-paced, rapidly changing

• Understand and incorporate complex technical and business requirements into research.

• Advocate research findings to diverse audiences through written reports and in-person presentations.

• Strong communication, critical thinking, and creative problem-solving skills required.

• Gathering & sourcing of targeted testing audience

MINIMUM REQUIREMENTS

Required:

• Bachelor's degree or 4 years of relevant work experience

• Extensive knowledge of usability and user experience research tools and techniques (e.g. field research, heuristic reviews, benchmarking, card sorts, lo-fidelity prototyping methods, etc.)

• 5+ years of usability research experience with multifaceted responsibilities

• Strong understanding of user interface design practices and principles a must

• Strong moderation skills and methods for group facilitation and consensus building

• Ability to work independently, in a team

Preferred:

• Master's degree

• Experience with conducting remote usability testing and focus groups

• Preferably a mix of web and mobile experience

• Related experience in another field such as human factors, interactive design, information architecture, and/or market research is a plus

Skills

ux research, user research, usability testing

Additional Skills & Qualifications

Highly preferred candidates local to Chicago - hybrid onsite 2 days a week with some flexibility. 6 month contract that will extend as long as the candidate is performing well.

Role does require travel for both local research and travel to other locations for research purposes.

Experience Level

Expert Level

Preferred Hours of work: 9 to 5

Work Location(s): Chicago , Willis

Work Schedule: Hybrid- 1-2 days in office

Eastern and central time zone only.

Ideal candidate : Located in Chicago

Will this person have to travel? Yes 40%

Will the candidate(s) need to provide portfolios before interview or during interview? Yes

Pay and Benefits

The pay range for this position is $65.00 - $75.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Chicago,IL.

Application Deadline

This position is anticipated to close on May 8, 2025.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.