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**The Estée Lauder Companies Inc.** is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.

Description

The Field Executive is responsible for the delivery of retail sales and building relationships with retail store teams through the management and leadership of ELC store and counter staffs, freelancers and/or the education and coaching of point of sale teams. Their territories are comprised of multiple channels: Specialty-Multi, and Department Stores. They will create and maintain strategic partnerships with retailers and the execution of seasonal brand plans/promotional calendars as well as create local plans and specific events to drive enthusiasm and engagement with the customer. They will spend approximately 70% of their time on the sales floor interacting with Retail managers, store and brand-dedicated staff, and consumers to drive client acquisition, engagement, and conversion. They will capture consumer insights by observing shopping patterns and competitive activity and use insights to inform action plans. The Field Executive is responsible for supporting Counter Managers, conducting in-store training customized to the brand and retailer, and the education, coaching and development of the sales team. The Field Executive assesses the selling staff’s ability to effectively incorporate the taught skills and techniques. They assess and manage performance and provide frequent feedback to ELC staffs, and they provide input to store managers related to 3rd party staff. They will drive client acquisition through outreach, client management, social influence, oversight of visual merchandising execution, and by building collaborative relationships with key stakeholders in the store and retail community. They will drive conversion through coaching of the selling staff, negotiating for additional space and resources to support promotional activities, creating, and overseeing event execution, and using insight to influence schedule optimization.

Job Responsibilities

Retail Sales

• Consumer facing side-by-side selling/driving conversion. Develops strategic plan by brand and retailer by leveraging marketing strategy to drive growth, gain share and exceed sales plan.Develop of teams in support of retailer through regular, quality store visits and one-on-ones with focus on achievement of sales and productivity goals and brand & sales objectives.

• Responsible for achievement of sales plan for each door within territory through Influencing team in driving sales, excellent customer service and quantifying the team’s ability to meet and/or exceed sales goals. Proficiency in leveraging social & digital media to drive sales and consumer engagement conforming to brand guidelines.

Coaching/Training/Education

• Deliver effective sales coaching on product knowledge, service experiences, artistry, selling and leadership skills: modeling, observing, and providing feedback to retailer leadership to ensure effective delivery of sales techniques for varying consumer profiles, including cross selling techniques for new consumers and clienteling to ensure sales goal achievement.

• Analyze and evaluate how the team is using training knowledge to drive sales and demonstrate the ability to identify top performers to develop future bench, as well as recognize and coach to opportunities for improvement in partnership with the retailer. Drive Brand education: ensure staff is well-versed in brand messaging, differentiation, and assortment. Conducting in-store, hands-on training, and sales support for the beauty team at Specialty Multi locations if applicable. Provide support to SM Coordinators where applicable.

• Recruit candidates for open roles and freelance roles: Provide retailer with feedback on candidates identified by the retailer to support the brand(s) where applicable. Onboarding, educate and development of ELC direct pay freelance teams. Maximize selling staff’s productivity through hour utilization, schedule optimization, goal management in partnership with retailer.

Job Responsibilities (Cont.)

Building Retailer Relationships

• Create and maintain strategic partnerships that align with brand and retailer strategy to drive growth and gain share. Develop good working relationships with District Merchants, Cosmetics Department Managers and Store Management to recognize opportunities that are consistent with the company’s strategic direction.

Events /Calendar Execution

• Partner with retailers to develop and execute innovative in-store events and use learnings to maximize effectiveness of the market calendar long term. Engaging in store-level negotiations and coordinating store-generated events in a strategic and professional manner. Establishing strategic networking opportunities with external groups to drive foot traffic back into the store for store generated events. Influence retailers and negotiate event space and location.

Qualifications

+ 3 years’ experience leading/managing retail/POS stores/counters/regions in luxury business preferably Beauty industry.

+ Solid understanding of sales, product knowledge, events, operations, retail culture and cosmetic industry.

+ Ensure delivery of overall sales plan by door/territory.

+ Create and maintain strategic partnership with retailers, brands, COE functions and point of sale employees.

+ Deep understanding of the retail market and current beauty trends.

+ Ability to coach and develop staff to achieve goals.

+ Ability to see problems and develop action plans to get past them (inventory/stock issues, staff performance, turnover, logistical issues related to events, etc.)

+ Enthusiastic mentor and strategic thinker

+ Charismatic individual with strong negotiation and communication talents

+ Ability to work in a fast-paced collaborative environment with multi-unit management skills

+ Availability to work key business hours including weekends.

+ Must have a valid driver’s license to operate ELC Fleet vehicle.

Pay Range:

The anticipated hourly range for this position is **$75,200.00 to $112,800.00.** Exact hourly rate depends on several factors such as experience, skills, education, and budget. Hourly range may vary based on geographic location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program.

In addition, The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others. Many of these benefits are subsidized or fully paid for by the company.

Equal Opportunity Employer:

It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact [email protected]

**Michigan Applicants:** Persons with disabilities needing accommodations for employment must notify the company in writing of the need for an accommodation within 182 days after the date the person with a disability knew or reasonably should have known that an accommodation was needed.

**Philadelphia Applicants:** Philadelphia's Fair Chance Hiring Law (https://www.phila.gov/media/20240326142036/V6-Fireball-Handout-fairchance-E-S.pdf)

**Rhode Island Applicants:** The company is subject to chapters 29-38 of title 28 of the general laws of Rhode Island and is therefore covered by the state's workers' compensation law.

Equal Opportunity Employer:

It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact [email protected]

**Michigan Applicants:** Persons with disabilities needing accommodations for employment must notify the company in writing of the need for an accommodation within 182 days after the date the person with a disability knew or reasonably should have known that an accommodation was needed.

**Philadelphia Applicants:** Philadelphia's Fair Chance Hiring Law (https://www.phila.gov/media/20240326142036/V6-Fireball-Handout-fairchance-E-S.pdf)

**Rhode Island Applicants:** The company is subject to chapters 29-38 of title 28 of the general laws of Rhode Island and is therefore covered by the state's workers' compensation law.

Equal Opportunity Employer

It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact [email protected].