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Position Description

Are you an organized and detail-oriented professional with a passion for delivering impactful training experiences?

As the Training & Facilitation Coordinator based in Norfolk, VA, you will oversee the logistical and operational aspects of multi-week training sessions for up to 80 participants and be responsible for venue coordination, scheduling subject matter experts (SMEs), and ensuring all training materials and resources are up-to-date and ready for delivery.

Serco will support the US Navy’s Shipyards and Naval Industrial Base efforts related workforce/workload management, logistic services, business operations, and total force initiatives in support of shipyard Corporate Project Execution, support, and workforce training. Serco will provide the technical scope and associated tasks for support of NAVSEA’s LEAN Process/Performance Improvement initiatives, Project Management National Value Stream directive, broader Project Management and Industrial Operations support, Coaching and Development for Deck-plate Project Team Performance, Environmental, Safety and Health program support, and miscellaneous support to the NAVSEA Team headquarters regarding industrial operations and management.

In this role, you will:

+ Research and secure venues capable of hosting up to 80 students for two-week training sessions.

+ Ensure venues meet requirements for audio-visual (AV) equipment, seating, and overall accessibility.

+ Coordinate with venue staff to set up and troubleshoot AV systems, room layouts, and other logistical needs.

+ Develop and manage detailed schedules for SMEs, ensuring seamless coverage throughout the training.

+ Coordinate travel, accommodations, and arrival/departure times for instructors teaching specific segments.

+ Serve as the primary point of contact for SMEs, resolving any scheduling conflicts or logistical challenges.

+ Assist in updating, organizing, and distributing training materials, including presentations, handouts, and digital resources.

+ Ensure materials are aligned with the latest curriculum updates and available for participants and instructors.

+ Collaborate with instructional designers and SMEs to integrate feedback and improve course content.

+ Provide on-site support during training sessions to ensure smooth operations, including set-up, check-in, and troubleshooting AV or logistical issues.

+ Act as a liaison between participants, SMEs, and venue staff to address any immediate needs.

+ Track budgets related to venues, AV equipment, and other training-related expenses.

+ Maintain attendance records, feedback forms, and session evaluations to assess training effectiveness.

+ Prepare post-training reports summarizing successes, challenges, and recommendations for future sessions.

Qualifications

To be successful in this role, you will have:

+ An Active or Current Interim DoD Secret Clearance

+ US Citizenship

+ Bachelor's Degree in Training and Development, Education, Business Administration, or a related fields.

+ 5 years of relevant/similar experience in coordination or facilitating training programs or events.

+ Experience working with SME's and managing multi-week training programs.

+ Exceptional organizational and multitasking abilities.

+ Proficiency in scheduling software and tools such as Microsoft Outlook, Excel, or project management platforms.

+ Strong communication and interpersonal skills to work effectively with diverse stakeholders.

+ Familiarity with AV equipment and troubleshooting basic technical issues.

+ Ability to work a Hybrid Schedule (3-4 days in the office and 1-2 days from home depending on Customer Needs)

+ Travel up to 10% may be required.

Additional Desired Skills:

+ Active or Current DOD Secret Clearance

+ Experience coordinating large-scale training events for government, military, or industrial clients.

+ Knowledge of instructional design principles and adult learning methodologies.

+ Ability to travel occasionally to support training sessions at different locations.

At Serco, you will play a vital role in delivering high-quality training experiences that enhance professional development and operational excellence. Your efforts will directly support the success of participants and contribute to mission-critical objectives.

Apply today to become a key player in our training and facilitation efforts, ensuring every session runs smoothly and effectively.

Meet Your Recruiter! (https://serco.kzoplatform.com/player/medium/2998939036002817285?embed=true&layout=fullscreen&overlay=false&auth=public)

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco . If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see ourApplicant Privacy Policy and Notice (https://www.serco.com/na/privacy-policy) .

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [email protected] .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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**ID** _69218_

**Recruiting Location : Location** _US-VA-Norfolk_

**Category** _Navy_

**Position Type** _Full-Time_

**Security Clearance** _Other_

**Clearance Details** _An Active or Current Interim DoD Secret Clearance_

**Telework** _No - Teleworking not available for this position_

**Campaign** _LPMETS_