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Administrative Specialist I - Probation Division

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Administrative Specialist I - Probation Division

Salary

$19.90 Hourly

Location

Boise, ID

Job Type

Full-Time with Benefits

Job Number

02579

Department

Juvenile Services

Division

Administration

Opening Date

05/05/2025

Closing Date

5/16/2025 11:59 PM Mountain

+ Description

+ Benefits

General Summary

JUVENILE SERVICES - INSPIRING HOPE FOR THE FUTURE

$19.90 + DOE

Ada County is a great place to work! We have more than 2000 employees dedicated to enhancing our community’s quality of life. Our Juvenile Services team is growing, and this is an excellent opportunity to be a part of taking this team to the next level.

We offer a competitive benefits package which includes excellent medical, dental and vision insurance; generous vacation and sick leave accrual beginning as soon as you start; 11 paid holidays a year; participation in one of the Nation's best state retirement systems which includes 11.96% employer contribution; various savings plans including a deferred compensation 457(b) plan with up to 3% county match; 401K plan; paid parental leave; life insurance; wellness programs; ongoing training opportunities and career pathing. This generous Ada County Total Rewards package increases the base salary by approximately 40 percent.

OUR VISION

Inspiring hope for the future

OUR VALUES

+ Caring - We care about the work we do, the individuals we serve and the people we work with.

+ Authentic - We value our individual strengths and unique passions, and we play to the strengths of others.

+ Positive - We look for the good and we bring energy and enthusiasm to our work.

+ Present - We choose to be here, and we listen actively and with respect.

Learn more about Ada County Juvenile Services by visiting their website. Ada County Juvenile Services (https://adacounty.id.gov/juvenilecourt/)

POSITION GENERAL SUMMARY:

Performs a variety of administrative support activities for Ada County Juvenile Services and interacts extensively with youth and families, court clerks, probation officers, detention officers and community providers. The position supports various locations for Ada County Juvenile Services.

DISTINGUISHING FEATURES OF THE CLASS:

An Administrative Specialist I is provided close supervision, training, and learning opportunities. The incumbent resolves moderately complex matters while maintaining a high level of professionalism and confidentiality.

Essential Functions

+ Maintains reception area to include scheduled appointments and walk-in customers;

+ Rotate between multiple locations for training, maintenance of skills, and back-up;

+ Multitask between a variety of fast-paced, competing demands with time-sensitive deadlines, including attending to public visitors, electronic or phone inquiries, and payment processing;

+ Greets telephone callers and provides department related information;

+ Answers questions to provide information about department services;

+ Performs clerical tasks to include typing, filing, and drafting of correspondence;

+ Creates and maintains confidential files;

+ Inputs and retrieves electronic data;

+ Processes payments relating to court fees and the Diversion program;

+ Manages the tracking and shipping of urinalysis samples;

+ Opens and reconciles multiple cash drawers;

+ Provides administrative support for department leadership;

+ Assists in department ordering;

+ Completes nightly deposit reconciliation;

+ Provides administrative support for training and programming.

ADDITIONAL FUNCTIONS

+ Performs related duties as assigned.

Job Requirements

+ High school diploma or equivalent;

+ Knowledge of English grammar, punctuation, and spelling;

+ Knowledge of modern office equipment, practice and procedures;

+ Thorough knowledge of MS Office Suite, including Word, Outlook and Excel;

+ Skill in operating a computer at an intermediate to advanced level;

+ Skill in performing public service;

+ Skill in creating and maintaining effective working relations with individuals and entities both within and external to the juvenile services department;

+ Skill in organizing and attention to detail to accurately accomplish work within limited timeframes, and to manage competing priorities;

+ Skill in communicating with culturally diverse populations;

+ Skill in telephone etiquette;

+ Ability to manage time effectively and transition between multiple tasks;

+ Ability to maintain a large amount of data with a high degree of accuracy;

+ Ability to maintain confidentiality of data;

+ Ability to follow written and verbal instructions;

+ Ability to clarify ideas and present in written and verbal forms;

+ Ability to work as a member of a team to accomplish division and department goals;

+ Ability to handle money accurately;

+ Ability to meet and interact effectively with the general public, fellow employees, youth and their families, court officials, and others in stressful situations.

Work Environment & Physical Demands

+ Work is performed primarily in an office environment and the employee in this class is subject to inside environmental conditions;

+ Must be able to lift up to 20 pounds;

+ This position requires sustained periods using a keyboard and performing other computer work;

+ This position involves exposure to potentially hazardous materials, such as handling urine samples for shipment. Incumbent will be required to wear personal protective equipment and follow strict hygiene protocols;

+ Requires sufficient personal mobility and physical reflexes, which permits the employee to function in a general office environment to accomplish tasks.

DISCLAIMER:

To perform this job successfully, an individual must be able to perform the essential functions satisfactorily with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job. This job description is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice. Ada County provides Veteran’s Preference for all County jobs except for those deemed “key positions” in accordance with Title 65, Chapter 5 of Idaho Code.

Ada County recognizes that employees are our most valuable asset. We are proud to offer a comprehensive benefits package to benefit-eligible employees designed to support the health, wellness and long-term financial stability of our employees and their families.

Healthcare:

+ Low-cost medical, dental, vision premiums and deductibles

+ Post-employment health savings account

Retirement and Investments Plans:

+ PERSI retirement benefits

+ 457(b) post or pre-tax investments options with up to 3% employer match

+ 401(k)

Wellbeing Program:

+ Employee Assistance Program for short-term counseling on work, family, finances, and personal concerns.

+ Free ACHD Commuter ride vanpool program

+ Free bus pass

Paid-leave:

+ 11 paid holidays per year

+ 8 weeks paid Parental Leave

+ Approximately 96 hours of vacation accrual for full-time employee

+ Approximately 96 hours of sick accrual for full-time employee

+ 5 days paid bereavement leave

Life & Short-Term Disability Insurance

+ Basic Life Insurance employer paid if benefit eligible

+ Short Term Disability employer paid if benefit eligible

Optional Benefits:

+ Pre-tax Flexible Spending Account and Dependent Care Account

+ NCPERS Decreasing Term Life Insurance

+ Supplemental Employee, Spouse, Child Life Insurance

+ Supplemental Long-Term Disability Insurance

+ AFLAC

Visit us at adacounty.id.gov/Human-Resources/Employee-Benefits to view details regarding our benefits package, including: paid leave, healthcare benefits, retirement benefits, and more!

Employer

Ada County

Department

Juvenile Services

Address

6300 W. Denton St. Boise, Idaho, 83704

Website

www.adacounty.id.gov

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