• DHS Program Specialist

    State of Arkansas (Little Rock, AR)


    DHS PROGRAM SPECIALIST

    Date: May 6, 2025

     

    Req ID: 44061

    Location:

    Little Rock, AR, US, 72203

     

    Category: AR DEPT OF HUMAN SERVICES

     

    Anticipated Starting Salary: $36,155.00

     

    Position Number: 22099332

     

    County: Pulaski

    Posting End Date: 05/12/2025

    Anticipated Starting Salary: $36,155.00

    DCO

    Hiring Official: Pammy Graves

    Minimum Qualifications

    The formal education equivalent of a bachelor's degree in Psychology, Sociology, or a related field; plus two years of experience in social or community service program activities or a related area. Additional requirement determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. Other job related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements. Upon approval of the qualifications review committee.

    Job Summary

    The Department of Human Services (DHS) Program Specialist is responsible for analyzing, monitoring, and evaluating and reviewing DHS county offices to ensure measure compliance with the provisions of FNS regulations. This position is governed by state and federal laws and agency policy.

     

    The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

    Special Requirements:

    + Must have completed Eligibility Training for SNAP, Medicaid, and TEA.

    + Must have experience reviewing SNAP cases

    + Must have experience determining eligibility in ARIES

    + Must be able to interpret and apply policy

    + Must have strong writing skills

    + Must have excellent communication skills

    + Must have the ability to research and interpret federal regulations as they relate to the SNAP Program

    + Must be proficient in Microsoft office programs

    Position Information

    Class Code: G210C

     

    Grade: GS06

     

    FLSA Status: EXEMPT

     

    Salary Range: $36,155.00 - $57,668.00

    Summary

    The Department of Human Services (DHS) Program Specialist is responsible for analyzing, monitoring, and evaluating human service programs. This position is governed by state and federal laws and agency/institution policy.

     

    Functions

     

    Researches, analyzes, and interprets existing and proposed state and federal laws related to specific Department of Human Services program areas, and prepares reports regarding the impact, implementation, and evaluation of such laws. Reviews records and reports to determine service effectiveness and policy and procedure compliance of program activities. Develops program plans, policies, procedures, and reporting mechanisms and revises operating manuals with changes or additions. Investigates complaints, identifies program deficiencies, prepares corrective action plans and implementation procedures, and conducts follow-up review to ensure corrective action plans are implemented and evaluates their effectiveness. Provides technical assistance and serves as a coordinator for the review, interpretation, and development of specific program policy, procedure and/or funding. Discusses policy and procedure effectiveness or problems with department, state and federal representatives and establishes resolution methods. Performs other duties as assigned.

     

    Dimensions

     

    None

     

    Knowledge, Skills and Abilities

     

    Knowledge of state and federal laws, regulations, and policies governing social service programs delivery. Knowledge of research and analysis techniques. Ability to analyze, interpret, develop and apply laws, policies and procedures governing specific departmental programs. Ability to monitor and evaluate the effectiveness of programs and services. Ability to prepare, present and review oral and written information. Ability to utilize computer software and applications.

    Minimum Qualifications

    The formal education equivalent of a bachelor's degree in psychology, sociology, or a related field; plus two years of experience in social or community service program activities or related area. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

     

    Licenses

     

    None

     

    The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

     

    Nearest Major Market:Little Rock