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Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S.

+ Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and small businesses across the U.S., helping them Internet better™.

+ Windstream Enterprise is a leading managed services provider providing strategic communications and security products to mid-size businesses and enterprise clients.

+ Windstream Wholesale provides high-capacity, high-performance networking solutions and services to other telecom carriers, data centers, content providers and enterprises.

The Windstream team provides innovative software and network solutions to connect people and empower business in a world of infinite possibilities!

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About the Role:

Windstream Solution Engineering is responsible for higher level engineering of complex networking solutions geared around enterprise solutions, security, wireless and VoIP engineering of customer networks. Post sales engineer-oriented role with the ability and experience to quickly evaluate the installations of networking solutions focused on the hospitality market. **_***This position will entail providing dedicated support, on a daily basis, at a customer site.***_**

What You'll Do:

+ Primary responsibility will be the implementation and support of leading edge enterprise solutions

+ Responsible for the analysis, administration, design, implementation and support of voice, video, and/or data communications networks

+ Analyzes, administers and maintains voice, video, and/or data communications networks

+ Manages the usage and performance of voice, video and/or data communications networks

+ Design and Maintains network security and ensures compliance with security policies and procedures

+ Evaluates hardware and software, including peripheral, output, and related equipment

+ Participates in the development and implementation of network related procedures and standards

+ Participates in, and may lead major network installations and upgrades

+ Interfaces with vendors to ensure appropriate resolution during network outages or periods of reduced performance

+ Develops and implements testing strategies and document results

+ Provides advice and training to end users

+ Troubleshoots and resolves complex problems

+ Provides work leadership to less experienced network personnel and will have supervisory responsibilities on a project basis

+ Engineer will serve as a technical team or task leader

+ Must maintain current knowledge of relevant hardware and software applications as assigned

+ Participates in special projects as required

+ Work performed with minimal supervision

+ Guided by policies and precedent

+ Individual contributors may function in a project leadership role

Do You Have?

+ Extensive experience designing, implementing and supporting solutions with practical hands-on experience in networking (Cisco, HP, Juniper), security (firewalls Juniper and Cisco), Wireless networks (Cisco, Ruckus) and secure environments (802.1x implementations/ACS/Radius.)

Even Better:

+ 8+ years of applicable experience in network implementation and support

+ If no degree, 10+ years of directly related experience in network installation and support

+ Comprehensive knowledge of the principles, methods, and techniques used in network implementation, design and support

+ Comprehensive knowledge of the design and installation of routers, switches, firewalls, wireless controllers, wireless access points, cabling, related network hardware and software

+ Comprehensive knowledge of desktop and server operating systems and applications

+ Strong understanding & working experience of TCP/IP communication principles – IP subnets, routing, VLANs

+ Ability to work with Cisco switches, routers and firewalls

+ Design, implementation and administration of Microsoft Active Directory environment

+ Strong understanding of AD Group Policies and Powershell scripting

+ Microsoft Azure/Entra experience a plus

+ Demonstrated knowledge of VMWare administration

+ Demonstrated knowledge of data backup and disaster recovery principles

+ Ability to work with Linux a plus

+ Strong administration skills in a Windows 10/11 desktop environment

+ Ability to work with end-users – strong oral, written communication skills

Minimum Requirements:

College degree in Engineering or a related field and 2-4 years professional level experience or 6+ years professional level related Engineering/Technical experience or an equivalent combination of education and professional level related Engineering/Technical experience required

**Physical Tasks** - Standing Occasionally: 0-33% | Walking Occasionally: 0-33% |Sitting and Stationary: Continuously: 67-100% | Bending: Occasionally: 0-33% | Crouching: Occasionally: 0-33% | Carrying: Occasionally: 0-33% | Reaching: Occasionally: 0-33% |Lifting -Lowering >1-15 lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Continuously: 67-100% | Fine Manipulating: Frequently: 34-66%

**Audio Visual Needs** - Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100% | Far Vision: Occasionally: 0-33% | Peripheral Vision: Occasionally: 0-33%

**Equipment Used in Job Performance** : Computer, Printer, Fax, Telephone, Basic Office Supplies, Copier

\#LI-MS1

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Our Benefits:

+ Medical, Dental, Vision Insurance Plans

+ 401K Plan

+ Health & Flexible Savings Account

+ Life and AD&D, Spousal Life, Child Life Insurance Plans

+ Educational Assistance Plan

+ Identity Theft, Legal, Auto & Home and Pet Insurance

+ https://windstreambenefits.com

Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.

Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.

**Notice to Non-U.S. Citizens:** Windstream, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Windstream with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Windstream’s network. _If you are not a U.S. citizen, please notify your recruiter or email [email protected] as soon as possible for information on Windstream’s foreign personnel disclosure and approval requirements._

Job Details

Job Family** **Engineering

Job Function** **ISG (CPE)

Pay Type** **Salary