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Job Overview

Fairview is looking for Lead Medical Assistant at our Lakeville Clinic! This position is approved for **80 hours** every two weeks and is benefit eligible position. This position also qualifies for **up to a $2000 New Hire** Sign-on Bonus.

As a member of the care team, the Medical Assistant supports quality patient- and family-centered care principles through performing a variety of high-level functions within a care team to support the needs of the healthcare team and patients/families. The Medical Assistant will gather information and documents to support the patient visit. The medical assistant is responsible for adhering to all policies, procedures and practice guidelines, promoting teamwork with all members of the health care team, maintaining complete, timely and accurate clinical documentation for each patient and continually looking for opportunities to improve processes and workflow.

Delivers care as delegated by the physician/authorized practitioner or RN, to assigned patient population, or individual patient.

+ Follows the patient’s plan of care.

+ Prioritizes work based on patient acuity, available resources, patient/family preferences, provider schedule, in collaboration with the physician/authorized practitioner and other health care team members.

+ Performs high and low risk technical procedures defined by the clinical setting includes medication administration, assistance with CPR, assistance with procedures and may include lab draws.

+ Recognizes when different approaches may be needed based on age or cultural differences.

+ Implements assigned aspects of the patient teaching plan.

+ Documents care in the medical record.

+ Effectively communicates compliance and concerns to delegating physician/authorized practitioner/RN.

+ Takes action to assure continuity of care for all assigned patient.

+ Adheres to all relevant policies, procedures, and practice guidelines.

+ Responds appropriately to emergent situations

+ Functions as care team assistant as needed

Communicates effectively with other members of the health care team.

+ Documents care in the medical record.

+ Communicates verbal and written information in a clear, concise, accurate, and timely manner.

+ Uses communication approaches appropriate to patient/family needs

+ Respect and ensures the confidentiality of all information regarding patients, staff members or Fairview business issues. Shares information only with those who need to know.

Demonstrates ability to provide care or service adjusting approaches to reflect developmental level of population served.

+ Partners with patient/caregiver in care/decision making.

+ Communicates in a respectful manner.

+ Ensures a safe, secure environment.

+ Individualizes plan of care to meet patient needs.

+ Modifies clinical interventions based on population served.

+ Provides patient education based on assessment of learning needs of patient/caregiver.

As a member of the care team, continuously improve work processes, environment, and the overall experience to serve customers and meet business goals:

+ Identify opportunities for improvement in workflow.

+ Participate in meetings to support initiatives

+ Communicate appropriately with team members

+ Engage in change to improve the work environment and patient experience

**Lead Medical Assistants** will coordinate daily activities of the team to ensure patient needs are met. They are responsible for daily work assignments and makes adjustments to meet department requirements. Lead MAs will assist with arranging immediate coverage for sick calls and assigns breaks. They will provide observations and assists with testing for proficiency regarding performance, conduct, and behavior management. The Lead will attends clinic meetings and communicate appropriate information; serving as a clinic representative at peer groups or other meetings. Leads will promote an empowering and team centered environment within the department, other site departments, and other clinics. Coordination of staff orientation, training, and orientation to new and existing staff is also be an important function of the Lead MA position.

+ Refers standards of practice issues to supervisor for resolution.

+ Is empowered to respond to and help resolve operational issues, including provider issues

+ Participates in interview process.

+ Serves as mentor within the dept

+ Ensures safety policies and practices are maintained.

+ Solid understanding of sophisticated equipment to ensure it is in working order and quality control logs are completed as needed.

Required Qualifications

+ Graduate of an accredited Medical Assistant Program or LPN is required.

+ Basic Life Support Certification is required.

Preferred Qualifications

+ Ambulatory Care Experience is preferred.

+ AAMA Certification is preferred.

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www..fairview.org/careers/benefits/noncontract

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status