"Alerted.org

Summary:

Fluent across the full technology stack with deep expertise in **Salesforce** and **AWS** platforms; owns delivery and support responsibility for two or more product or platform teams; drives technical priorities across both Salesforce and AWS implementations; supports delivery efforts through technical advisory, coaching of other technical team members, and may also support hands-on execution; ensures technical consistency of the finished product with identified business needs.

Leadership of direct reports – Software Engineers and Salesforce Developers. Takes ownership of and is accountable for a portfolio of Salesforce- and AWS-based products, features, components, or solutions in a team leadership role and associated performance metrics. Engages directly with customers to ensure delivery of high-quality, robust, and scalable solutions across Salesforce and AWS on a regular basis.

Responsibilities

+ Drives technical priorities and owns delivery and support responsibility for one or more product or platform teams spanning **Salesforce** and **AWS**

+ Oversees agile development activities for products or platforms built on Salesforce and AWS, and leads the development of key mechanisms that support agile delivery

+ Collaborates between interdependent teams to troubleshoot and resolve technical issues and cross-team dependencies, especially across Salesforce and AWS integrations

+ Provides hands-on assistance for complex Salesforce and/or AWS technical solutions, operating as a senior engineer when needed

+ Engages with other technical stakeholders (operations, enterprise architecture, Salesforce COE, AWS Cloud Ops, etc.) to manage technical requirements; facilitates cost and effort estimation

+ Ensures the team accounts for Salesforce platform considerations (e.g., governor limits, flows) and AWS best practices (e.g., scalability, security) in team rituals

+ Guides teams in committing to achievable and realistic goals for Salesforce and AWS workstreams, using collaborative estimation and planning techniques

+ Leads technical design and architecture across Salesforce and AWS products or platforms, ensuring adherence to security, development, and agile best practices

+ Reports on progress and issues to team members and business stakeholders for Salesforce and AWS project delivery

+ Develops timelines for work activities, including key Salesforce releases and AWS infrastructure milestones

+ Ensures environments and teams are scoped and staffed appropriately for Salesforce and AWS delivery

+ Demonstrates creativity and independence in solving platform-specific and integrated challenges across Salesforce and AWS

+ Demonstrates ability to assimilate new knowledge and technologies in the Salesforce and AWS ecosystems

+ Owns end-to-end technical solution delivery leveraging Salesforce CRM capabilities and AWS cloud services

+ Leads workshops to gather business requirements and design solutions across both Salesforce (e.g., Service Cloud, Experience Cloud) and AWS (e.g., API Gateway, Lambda)

+ Resolves escalated issues related to Salesforce and AWS implementations; coaches teams through conflict and crisis scenarios

+ Adapts to platform updates and ecosystem changes quickly, including Salesforce seasonal releases and AWS service updates

+ Delegates work and sets priorities aligned to both strategic business objectives and Salesforce/AWS delivery goals

+ Ensures projects align with broader digital transformation strategy involving Salesforce and AWS platforms

+ Responsible for a portfolio of solutions leveraging Salesforce and AWS technologies and associated success metrics

+ Develops staffing plans for technical resources across Salesforce and AWS domains

+ Partners with senior leadership and finance teams to develop IT business cases involving Salesforce and AWS investments

+ Makes data-driven decisions considering financial implications of Salesforce licensing and AWS infrastructure usage

+ Communicates effectively with both technical and business stakeholders across Salesforce and AWS teams

+ Delivers technical presentations to various audiences with a focus on Salesforce CRM and AWS infrastructure solutions

+ Synthesizes data and insights from Salesforce orgs and AWS environments to inform planning and improvements

+ Identifies and mitigates risks associated with Salesforce limits, AWS service limits, platform security, and integrations

+ Serves as an internal authority and thought leader in both the Salesforce and AWS spaces

Experience:

+ Bachelor's degree in Computer Science or related field, or **5–7 years of software development experience** , including at least **1 year in a development-focused leadership role**

+ **8+ years of experience** in developing and supporting high-performance, highly scalable applications in an agile environment, with significant experience on both **Salesforce (Sales Cloud, Service Cloud, Experience Cloud, Apex, LWC)** and **AWS (ECS, Lambda, Fargate, IAM, Terraform, etc.)**

+ Extensive hands-on experience with the underlying technologies of Salesforce and AWS platforms (programming languages, cloud services, integration patterns)

+ Strong understanding of agile methodologies such as Scrum, Lean, XP, and Kanban

+ Fluency in DevOps practices across both Salesforce and AWS, including CI/CD, infrastructure as code (IaC), containerization, and monitoring

+ Expertise with tools and languages including **Node.js** , **LWC** , **Apex** , **Salesforce Flows** , **SFDX** , **Terraform** , and AWS services like **SQS, SNS, API Gateway, ELB, and Pinpoint**

+ Proficient in using **VSCode** , **Git** , and other modern development tools in a Salesforce and AWS context

Competencies:

+ Demonstrated “agile-development” mindset with strong customer-focus and results-orientation

+ Flexible and growth-oriented mindset with the ability to operate across both Salesforce and AWS stacks

+ Strong technical and analytical skills to solve challenges and improve capabilities across integrated platforms

+ Excellent communication and stakeholder management skills, especially when bridging Salesforce, AWS, and business teams

+ Highly proficient in teamwork, collaboration, and cross-functional leadership

+ Demonstrated expertise in facilitating workshops and driving technical solutioning for Salesforce CRM and AWS-based platforms

AFFIRMATIVE ACTION STATEMENT:

Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.