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Headquartered in Colorado Springs, Colorado, Focus on the Family has nearly 700 employees who work to achieve the mission of enriching the lives of families, engaging the culture, advocating for life and spreading the Gospel of Jesus Christ. The work is meaningful, the culture is rewarding, and the purpose is eternal.

The Chief Information Officer position exists to provide professional leadership and strategic direction for the Information Technology and Digital Solutions Divisions in supporting the overall mission and objectives of the other Focus on the Family impact centers.

Essential Duties/Responsibilities:

+ Provides and owns the strategic direction and oversight for Information Technology provided services based on the mission and objectives of the organization

+ Oversees hardware, software, and data needs to help other members of the C-suite do their jobs effectively

+ Serves as a strategic partner to others in the C-suite to develop a strategic vision for the ministry and articulate how IT can transform the organization into the future

+ Researches new technologies and associated risk

+ Understands the IT industry and stays abreast of emerging technologies, applications, and services

+ Oversees organization’s cyber security and network security

+ Oversees the technology department

+ Understands market forces and reacts to them

+ Chooses outside vendors in agreement with other C-suite executives

+ Responsible for the entire technology platform for the ministry, including enterprise application software, departmental applications, end user computing devices and applications, call center technology, telephony, wide area and local networks, hardware infrastructure including physical data centers and cloud computing, custom software development, application integrations, enterprise data management, enterprise content management, all constituent-facing web and digital sites and applications, and social media solutions

+ Oversees Information Technology governance decisions that include the stewardship of content, data, infrastructure/architecture, and end-user requirements. When conflicts occur, these governance decisions are taken to the C-team by this individual for appropriate resolution

+ Oversees ministry-wide reporting and business intelligence services

+ Oversees the strategy, design, implementation, support, and hosting of all digital properties for the ministry (websites, mobile applications, media streaming, social media, etc.)

+ Develops, implements, and oversees the outsourcing of Information Technology and professional services to other 3rd party providers

+ Selects, develops, motivates, supervises, and evaluates immediate staff

+ Recommends new ministry initiatives. Advises on and recommends revisions to existing initiatives. Actively participates in the strategic planning cycle

+ Participates and presents in Board of Directors meetings if requested

+ Oversees IT department strategy, systems, budget and staff. Approves overall staffing levels within budget constraints

+ Member of Cabinet and C-suite; Partners with other C level executives in overseeing quality project management and data management

+ Participates in budget process; monitors cost performance and initiates cost improvement actions when appropriate

+ Resolves highly complex, technical, organizational, and relational problems within assigned departments and between other ministry departments

+ Stays abreast of Information Technology industry trends and business developments through research and study

Managerial Breadth/Scope of Job:

+ Manages a staff of 50+ IT and Digital Solutions employees, including 3-5 direct reports plus offshore software team(s)

Working Environment/Physical Requirements:

+ Office environment

JOB QUALIFICATIONS/REQUIREMENTS

Character/Spiritual:

Exemplifies Ephesians 5:1-2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us...”

Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20, “Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo, I am with you always, even to the end of the age.”

Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conduct (http://media.focusonthefamily.com/fotf/pdf/about-us/human-resources/moral-policy.pdf) and Statement of Faith (http://www.focusonthefamily.com/about/foundational-values#values) ; upholds Focus on the Family's ministry in prayer

Prays personally for Focus on the Family’s staff and constituents and may occasionally lead in a public prayer

Engages in Christian ministry

Demonstrates behaviors aligned with FOF core values (http://www.focusonthefamily.com/about/foundational-values#values)

This position is a “position of responsibility” as defined in the Focus on the Family

Moral Policy and is subject to the parameters defined therein regarding divorce

This role is considered a Spokesperson for Focus on the Family and should represent Focus’ position and tone at all times

Personal Characteristics:

+ Senior leadership skills, able to work with, motivate and direct others – individually and as a team

+ Mature and professional / can represent the ministry to internal and external constituencies

+ Diplomatic, peacemaker, flexible, approachable

+ Detail-oriented, self-motivated, self-accountable, concern for long-term effectiveness

+ Assertive, articulate, decisive

+ Establishes high personal work standards and works to achieve them because of internal motivation

+ Maintains a high level of motivation for work despite problems, changes, or daily work demands

Knowledge/Experience:

+ Master’s Degree with emphasis in Information Systems

+ 10+ years of experience in the computer industry including 5 years public

+ Thorough understanding of FOF mission, philosophy, values, and objectives

+ Thorough understanding of political, social, and cultural issues that impact the family

Skills, Abilities, and Special Talents/Gifts:

+ Strong organizational skills

+ Polished social skills

+ Ability to develop strategic plans for multiple function division

+ Requires considerable ingenuity and judgment to solve complex problems

Salary Range: $158,076 to $199,677/yr

Application Materials Required: Cover Letter, Resume/CV

*Colorado Residents: In any materials you submit, you may redact or remove any age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application Materials Instructions: Please identify the job specific minimum qualifications you possess in your cover letter and be sure your resume includes any and all relevant experience to be accurately assessed against the qualifications listed in the posting. To apply, please submit the following application materials to this posting. 1. A current resume. 2. A cover letter that specifically addresses the job requirements and outlines qualifications.

Focus on the Family puts a high value on our team members and offers a unique benefit package.

Employees scheduled for 20 hours or more per week are eligible for:

+ Norton LifeLock ID Theft Coverage

+ Legal Shield/ID Shield Coverage

+ AFLAC

+ 403B Retirement Plan

+ Vacation Time & Vacation Payout

+ Sick Time

+ Holidays

+ Service Awards

+ Community Service Days

+ Bookstore Discount

+ Fitness Center

Employees scheduled for 30 hours or more per week are eligible for all the above and:

+ Medical Plan

+ Dental Plan

+ Vision Plan

+ Life Insurance

+ Disability Insurance

+ Flexible Spending Accounts

+ EAP (Employee Assistance Program)

+ Tuition Reimbursement

+ Warehouse Membership Reimbursement

Note: This is a summary and should not be construed as future promises to continue to provide benefits as outlined above. For complete and definitive language, refer to the governing plan documents.

*Temporary employees are not eligible for benefits, except for:

+ Sick Time

+ Bookstore Discount

+ Fitness Center

Tentative Search Timeline:

+ Priority will be given to applications submitted by June 2, 2025 . However, this posting will remain open until filled.

+ The potential employee start date is June 9, 2025.

Posting date: May 2 , 2025

Un-posting date: ongoing until filled

Posting contact email: [email protected]

Helping Families Thrive in Christ! Focus on the Family is a 501c3 Christian Non-Profit Ministry.

Job Details

Pay Type Salary