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We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)

BUSINESS UNIT DESCRIPTION

Our Strategic Priorities

• Add new strategic relationships

• Build and deepen client relationships

• Increase referral activity across all lines of business

JOB PURPOSE

The Client Manager (“CM”) primary purpose is to be externally focused to drive new client acquisition and ensuring the objectives related to growth, core deposits, profitability, risk, service and team development are met. The CM is responsible for business development planning and implementation, prioritizing prospects, executing client relationship strategies and coordination of cross-sell efforts. The position is jointly accountable with Debt Products for all material presented throughout the loan origination life-cycle, in New Deals Committee, Prescreen, and Loan Presentations. The CM will work in close collaboration with Client Management Regional Heads, and Market Leads, the Head of Debt Products (”HDP”), the Head of Asset Management (“HAM”) and Head of Portfolio Administration (“HPA”) in various capacities, throughout the loan life-cycle. The role has both external and internal responsibilities including direct engagement with Syndications and Capital Markets, among others. The CM will have direct Borrower interaction and will be responsible for maintaining the client-focused nature of the CRE business.

KEY ACCOUNTABILITIES / RESPONSIBILITIES

• Create a positive work environment and be an effective role model by championing CIBC’s mission, vision and values

• Ensure compliance with policies, standards, guidelines and controls by applying the policies and controls fairly and consistently so employees understand what to expect

New Strategic Relationship Acquisition

• Responsible and accountable for new strategic relationship acquisition and resulting new business generation. Prioritize externally facing new business development efforts.

• Execute strategies for profitable growth of deposits, loans, fees as well as selling bank products and services.

• Implementation of Client Relationship Management (“CRM”) strategy to drive prospecting and relationship growth. Participate in and oversee the execution of the CRM strategy including direct calling and networking.

• Monitor and maintain quality of portfolio in coordination with Debt Products and Asset Management

• Manage the strategic prioritization of the pipeline to achieve CRE LOB goals.

• Maintain and develop strong relationship with internal departments (i.e. Credit, Loan Services, cross-sell partners)

• Resolve issues within Deal Team should dispute on deal points arise.

• CM will participate in initial Fit Assessment discussion with the Market Lead and applicable Debt Products Manager. Interface with Region Group Portfolio manager (“RGPM) to keep apprised of any issues that arise with the advancement of a credit request.

CROSS-FUNCTIONAL RELATIONSHIPS

• Build and maintain cross-functional partnerships and networks to contribute and drive strong execution around key business initiatives

• Maintain strong partnerships with other business functions/units (i.e. Credit, Finance, etc.)

RISK & COMPLIANCE

Our CIBC risk culture is based on employees striving to exceed the expectations of ourselves and our leadership’s identification and mitigation of risks in their daily responsibilities, not just in quarterly or annual monitoring/assessments. We all are accountable for managing risk.

As an employee of CIBC the incumbent must conduct themselves (and foster an environment for others) in a manner consistent with our strong risk culture. This includes:

• Following all aspects of the CIBC Code of Conduct, as well as all applicable CIBC policies, frameworks, guidelines, processes and controls

• At all times acting in accordance with our Purpose and shared values, to achieve our Bank’s strategic goals

• Understanding and following the qualitative and quantitative components of our Risk Appetite Statements

• Completing all annual Corporate Mandatory Training and Testing modules, as well as any additional business-specific modules, as required and employing the learnings in daily activities and undertakings

• Escalating matters through one of the appropriate channels identified in the CIBC Code of Conduct (i.e., HR, management, Ethics Hotline, Whistleblower, etc.) upon observing activities that may be inconsistent with CIBC’s policies, frameworks, guidelines, processes and controls

• Speaking up if witnessing behaviors that drive poor or unfair outcomes for clients, team members or other stakeholders

• Escalating matters that can result in adverse market practices and outcomes, thereby negatively impacting CIBC’s reputation as a leading financial institution

KNOWLEDGE AND SKILLS

• Minimum of 8 years of applicable experience in business development and prior experience in underwriting, structuring, loan closing, documentation, and portfolio management

• Demonstrated success in attracting and retaining client relationships in accordance with the overall CRE business strategy

• Strong working knowledge of regulatory expectations and industry best practices in risk management

• Understanding of financial risks (i.e., credit, market and/or liquidity) and/or non-financial risks (i.e., operational, compliance, reputation, strategic), and of financial services businesses and products

• Ability to influence without authority

• Excellent written and verbal communication skills

• Strong analytical and problem solving skills

• Results oriented with a high degree of attention to detail

• Demonstrated ability to operate strategically

• Exceptional interpersonal and relationship building skills including coaching, communication and change agility leadership

• Demonstrated ability to influence and negotiate up, down and laterally

• Ability to provide credit expertise within Commercial Real Estate

• Expected to be well versed in all key systems, applications, and models used including proficiency in Microsoft Office products with advanced knowledge of financial analysis and modeling

• Attend industry events to maintain current market knowledge

WORKING CONDITIONS

• This role operates within a normal office environment with little exposure to adverse working conditions.

At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $140,000.00- $170,000.00 for the market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members.

California residents — your privacy rights regarding your actual or prospective employment (https://us.cibc.com/en/about-us/california-consumer-privacy-act-employment.html)

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

+ We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

+ Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

+ We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

+ CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

+ You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

+ We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

CO-1550 Wewatta St, Suite 520

Employment Type

Regular

Weekly Hours

40

Skills

Analytical Thinking, Business Banking, Business Development, Customer Experience (CX), Financial Management, Group Problem Solving, Leadership, Performance Monitoring, Relationship Building, Strategic Objectives

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.